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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,823 ratings1,415 reviews
  1. 5 stars74% (1,340)
  2. 4 stars17% (310)
  3. 3 stars4% (77)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 731-740 of 1,415 reviews
Aug 5, 2023
Reviewer name: Ryanryan
5 out of 5 stars
5 out of 5 stars review

Amazing tv for family

[This review was collected as part of a promotion.] It is wonderful in the living room. You can see it no matter if it is light or dark. The picture is super sharp. Crisp. I would buy another for our other rooms. Love everything samsung lately to be honest.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
Reviewer name: DarthSushi645
5 out of 5 stars
5 out of 5 stars review

Has good mid-level features.

[This review was collected as part of a promotion.] I use it mostly for gaming and streaming. I've been really impressed by the clarity. May only be 60hz refresh, but it hasn't disapointed me yet. When we stream Netflix or any other service it's snappy and loads fast when switching between apps and game console. Overall pretty solid.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 14, 2024
Reviewer name: one2wait
4 out of 5 stars
4 out of 5 stars review

Great picture, otherwise...

[This review was collected as part of a promotion.] The picture is absolutely gorgeous. I hate the remote controller which looks like a Roku remote I'm told. I have a smaller Samsung TV and the remote is a normal looking device. It is much more user friendly. Also, with the larger TV remote using the Live menu is quite difficult. Is there a way to turn off the 'Samsung TV' app? This randomly will select an unwanted channel when using 'Live'. If there is a compatible user friendly remote for this TV, which is a Samsung 55" CU 7000 model, how do I obtain one. One other issue I have is that I have to reprogram the Live Air channels almost every time I power up this unit.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Feb 21, 2024
Reviewer name: Mike
4 out of 5 stars
4 out of 5 stars review

Great picture, awkward remote control

bought this to replace a samsung tv that i bought in about 2007. great picture, very clear and bright. the remote and the navigation is a bit awkward, the remote's functions are not at all obvious and require a certain amount of experimentation. i run the sound through my stereo system and needed to get an adaptor to convert the optical signal to an analogue one, but once i did that it was fine. the tv speakers are pretty bad.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 2, 2024
Reviewer name: TommyT
4 out of 5 stars
4 out of 5 stars review

review and challenges

[This review was collected as part of a promotion.] The TV works fine. Clear and crisp pictures with excellent definition and color. The challenges I have faced are two fold: 1. At start up it automatically goes to the Samsung TV app necessitating changing the connected device every time!! 2. The programming of the “click throughs” is not intuitive at all. It took a great deal of time to locate the appropriates “settings” area to connect to an external antenna in order to pick up local TV viewing options.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 5, 2023
Reviewer name: Juan4tito
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I use my TV to watch movies, Streaming and to watch sports also It's vivid colors and perfect sound is magnificent, if I compare it to the one I had before the difference is very big. When I am watching a soccer game it made feel like I am at the Stadium

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 18, 2023
Reviewer name: Ejazthecustomer
5 out of 5 stars
5 out of 5 stars review

It is worth the price

[This review was collected as part of a promotion.] Very smart “smart tv” Has all the advaced features I was expecting What else can I ask for. Last Samsung TV lasted for over 10 yeaars. Fast access buttons on remote are handy. Very nice crystal clear picture Sound is amazing Will recommend others

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 31, 2023
Reviewer name: Not pleased
2 out of 5 stars
2 out of 5 stars review

Terrible remote control functions

I purchased a 43 " CU7000D tv to fit in my bedroom armoire. This is my 4th Samsung tv and I will not buy another. The remote control and the tools for this tv are the problem. You cannot directly access a tv channel. You have to scroll through the options. I love the Samsung TV plus channels but there are over 300 of them. I use over the air channels. The tv picked up far fewer channels than I can get by manually scanning for them. I have not seen an option to rescan. If my older 40 inch tv had Samsung tv plus, I would banish the new one to a guest bedroom.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi there, Thank you for providing us with feedback on your CU7000 TV. I'm sorry to hear that you are not satisfied with your experience thus far. I have a few tips that may resolve some of the issues you mentioned. First, let's ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Please know you can quickly access your CU7000 TV's Number Keys by pressing the Settings/Number/Color button (below the power button) on your remote, and you can select a specific channel from there. To rescan for local channels, go to Settings> All Settings> Broadcasting> Auto Program. If you need any more help or have questions, please do not hesitate to reach out to us. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 10, 2023
Reviewer name: LoveIt
5 out of 5 stars
5 out of 5 stars review

This product has great sound and picture!

[This review was collected as part of a promotion.] I use my TV for streaming, it's absolutely amazing! I've had tvs that you turn to 100 and can't hear. This is perfect at 22! Wow! I didn't think I would ever find one! This is it! The picture is crystal clear as well.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Nov 24, 2023
Reviewer name: Mustafa79036
5 out of 5 stars
5 out of 5 stars review

Best Quality TV

(This review was collected as part of a promotion.) This had tv has to have the best tv quielty and clear sound. It's like watching a movie in a theatre when I put movie on it from any services provider. I find it turns any vidoe into an amazing clear vidoe quality.

Review from Caddle
Helpful?6RZZK6GIRBUS13960862018