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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 641-650 of 1,412 reviews
Jun 27, 2023
Perry
3 out of 5 stars review

Not great

i like samsung tv's but this particular one keeps loosing connection with the apps on the tv, it will show error messages then the app stops playing, unplugging the tv helps but it will start all over again. my latest software is updated, it's not my wi-fi fiber optic, i had to plug in my roku stick and use that with no problem.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi Perry, We appreciate your feedback on the Samsung CU7000D TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. Please know we are here to help. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, I recommend running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I also recommend the following for Wi-Fi connectivity issues: Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 28, 2024
Casper86
5 out of 5 stars review

This product is easy to use

[This review was collected as part of a promotion.] It was very easy setting up this television. It assisted me in getting the remote set up on my phone. The app section is easy to navigate. It is overall just a great t.v. The picture quality and sound is better than previous televisions. I would definitely recommend this brand to whoever asks for a television preference or anything by this brand.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 29, 2023
Rborden629
5 out of 5 stars review

Great tv Such a wonder

[This review was collected as part of a promotion.] Spectacular picture free TV features a wonderful. As usual Samsung Note performs all TVs. Very easy to operate. That's great reception. You can't be a Samsung TV. They're just great TVs. It is such a great value You get more bang for the buck.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jun 1, 2023
Jakeandfinn
5 out of 5 stars review

Great for Gaming

[This review was collected as part of a promotion.] Playing games on a screen this big is enjoyable, when I'm not gaming i watch movies with my love ones. The colors pop and the darks are sharper. Paired with the samsung sound bar it's great as the TV speakers are used also to enhance the experience. Worth the money.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 13, 2023
Grant1234
5 out of 5 stars review

It's a great tv

[This review was collected as part of a promotion.] We bought this tv as a replacement for another brand that stopped working, and it's been great. The picture quality is excellent, especially for sports and movies. Very satisfied with the purchase.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jan 23, 2024
Smart Newbie
4 out of 5 stars review

Nice quality picture. No voice control remote!

This is my first “smart. TV” The picture is excellent very clear. The sound is good, took a bit of finagling to pair it with my sound bar (not a Samsung) but now it's recognized when the set comes on. Alexa still struggles with commands. There's no Alexa app?! I recently canceled my tv service provider due to increasing prices. I was pleased to find the majority of the programs I watch had an app so I can still enjoy most of the shows…. but no TCM!! Can you work on that? The only disappointment was that the remote doesn't have voice control I was really surprised by that. I would recommend this product.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 13, 2023
RJones28
5 out of 5 stars review

Loving itttt

[This review was collected as part of a promotion.] I love my tv. I love that I can customize my screen. I love that when I lose my remote, I can use my phone to control it. Also, I can use Alexa to control it as well. Samsung TV has tons of channels the can be watched and I can easily install apps.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 9, 2023
SpoiledbySamsung
4 out of 5 stars review

Pretty good. Hard to order subsciptions directly

[This review was collected as part of a promotion.] My television has a problem with streaming. It hangs up so I can't watch anything for 30 sec to 5 min. This happens multiple times during the day. It is very frustrating. The picture is awesome when I can watch it. Its really hard for me to change settings or change language.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi SpoiledbySamsung, We appreciate your feedback on the CU7000D TV. I'm sorry to hear that you are experiencing issues with your TV lagging or freezing. I have a few recommendations that may improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Aug 8, 2023
Buster51
5 out of 5 stars review

This product has a lot of great features.

[This review was collected as part of a promotion.] We use our Samsung TV for streaming live TV shows with different apps, watch movie, sporting a vents, and also we use it for all our gaming consoles. My favorite feature is that it connects directly to my Samsung Samrt phone.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Nov 23, 2024
DanteC
5 out of 5 stars review

Extremely User Friendly and Great Interface

We bought this TV 3 months ago and it has been great. The picture is perfect for what we use it for (streaming movies and tv). The interface is great. It has preloaded Disney plus, Amazon Prime, Netflix, etc and is super easy to use and enjoy straight from the opening menu. You also get a set amount of free Samsung TV channels that include great shows that you can sit and enjoy. Recommend to anyone looking for a reasonably priced TV.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018