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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,823 ratings1,415 reviews
  1. 5 stars74% (1,340)
  2. 4 stars17% (310)
  3. 3 stars4% (77)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 391-400 of 1,415 reviews
Sep 13, 2023
Reviewer name: Toys2Enjoy
5 out of 5 stars
5 out of 5 stars review

Outstanding Samsung TV

[This review was collected as part of a promotion.] Our 65 inch Curved Screen TV in the focal point of our family room. The TV is connected to a blueray disc player which is connected to an AV Control Center. The quality of this system featuring the Samsung TV is outstanding.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 23, 2023
Reviewer name: patclem
4 out of 5 stars
4 out of 5 stars review

nice tv

this is a very nice tv, i have 2 beefs 1 configuring an antenna. no info in the manual. i ended up going to youtube and there was a video showing how to do it. 2 when installing the feet left and right are from looking at the back. thought that was strange. over all really like the tv manual could be better

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi patclem, We appreciate your purchase and feedback on the CU7000D TV. Please know your feedback will be shared with our internal teams. If you ever have any questions or need help, please know we are here for you! You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 31, 2023
Reviewer name: Tvlover19
4 out of 5 stars
4 out of 5 stars review

NiceTv easy

[This review was collected as part of a promotion.] This is my 4th Samsung Tv.. I couldn't decide between this one & the frame. Overall good tv pairs well with soundbar the look is good. Still I want a frame I really want a frame. Menu is easy it's sharp connects to the internet well, and handles direct sun light well. Good buy!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 13, 2023
Reviewer name: DragonCharly
5 out of 5 stars
5 out of 5 stars review

Very nice TV

[This review was collected as part of a promotion.] I love this TV Samsun is the best smart TV since 10 years ago I been enjoying this product I won't change it this brand mark I love this TV Samsun is the best smart TV since 10 years ago I been enjoying this product I won't change it this brand mark I love this TV Samsun is the best smart TV since 10 years ago I been enjoying this product I won't change it this brand mark

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 22, 2023
Reviewer name: JPWW919
5 out of 5 stars
5 out of 5 stars review

Good TV for my needs

[This review was collected as part of a promotion.] I finally upgraded my old TV due to screen size. This TV fits my space and is exactly what I needed. Picture quality is good. I can download apps to my streaming services. When I had an audio issue, I contacted Samsung support. I was helped with understanding and empathy. I am happy with this TV and service.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Dec 7, 2023
Reviewer name: Sam
2 out of 5 stars
2 out of 5 stars review

Fragile, be careful

I had this TV about a week and was happy with it. Unfortunately, my little dog got behind the TV stand it was on and pulled on the antenna cable as she walked by and pulled the antenna attachment out of the tv. My fault! What was disappointing was how cheaply that antenna attachment is pressed into its connection inside the tv with no thin nut or anything to really secure it. Long story short, it is Very fragile. Then of course in the process of thinking maybe I can fix it I come to realize how fragile these new TVs are made. Nice tv, bought it at Sam's Club, happy with them, but if you buy one of these Samsungs be careful. I think that antenna connection is just glued on.

Helpful?6RZZK6GIRBUS13960862018
reply from Samsung

Hi Sam, I'm sorry the antenna port on your TV is no longer working. Please give us a call so we can better assist you at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

May 31, 2023
Reviewer name: Samsunglover
5 out of 5 stars
5 out of 5 stars review

For the money great TV

[This review was collected as part of a promotion.] I have 5 Samsung tvs, I was hooked about 6 or 7 years ago when I purchased my 1st one, I went out and replaced them with all Samsung., I have had an Issa with one of my tvs and your customer service representatives handled the problem great. Samsung for life.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 24, 2023
Reviewer name: Starlink
4 out of 5 stars
4 out of 5 stars review

Roku is the best for the tv.

[This review was collected as part of a promotion.] Excellent!!! Very excited to be a good friend and will get more out with samsung....Will always enjoy... Everything is fine......................................... . ................ .............. ....................

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 11, 2023
Reviewer name: SamsungObsession
5 out of 5 stars
5 out of 5 stars review

Cinema quality with audio to maych!

[This review was collected as part of a promotion.] This is the best you have ever on period. It makes me feel like I'm at the movies are in the movie theaters better cause I don't have to get out of bed nice and watch on TV. I want so who don't want that, and the picture quality along with the audio is out of this world.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
Reviewer name: SamsungCustomer2023
1 out of 5 stars
1 out of 5 stars review

Doesn't work

[This review was collected as part of a promotion.] The television has had many problems, including repeatedly turning off and on, requiring multiple restarts and power cycles. I would not recommend this television to anyone looking for a new television.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi SamsungCustomer2023, Thank you for purchasing the Samsung CU7000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor