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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 381-390 of 1,412 reviews
Jun 1, 2023
AuntieAnn
5 out of 5 stars review

😮 SURPRISE😮

[This review was collected as part of a promotion.] Wow! This TV is even smarter than my 65 inch. I was pleasantly surprised at all the features it has and all the included extras. I was hesitant to buy, but I love it. I can even play video games on it. I no longer have to play on my tiny phone or computer screen. At 75 years old, I need this big screen and I am loving my new TV!❤️❤️❤️

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 10, 2023
Ant77C
5 out of 5 stars review

I love the free channels!

[This review was collected as part of a promotion.] I love having the ability to stream multiple channels online or if I am in the mood to stream a movie. Television is capable of mounting flat against the wall and light enough that it will even mount to a mobile home wall.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 31, 2023
Samsunglover
5 out of 5 stars review

For the money great TV

[This review was collected as part of a promotion.] I have 5 Samsung tvs, I was hooked about 6 or 7 years ago when I purchased my 1st one, I went out and replaced them with all Samsung., I have had an Issa with one of my tvs and your customer service representatives handled the problem great. Samsung for life.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 20, 2024
Jaremt
5 out of 5 stars review

Best TV I've owned so far

[This review was collected as part of a promotion.] Over the past several years, I have been slowly swapping out my TVs from a different competitor to Samsung TVs. Once I moved to my new home in Arkansas, I knew that's what I had to do. Bought a new TV for my living room. I am certainly not disappointed.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Dec 27, 2023
John Wayne
5 out of 5 stars review

Samsung has not let me down, this is 5th Tv.

This my 5th flat screen TV from Samsung. I never any problems with any of my Samsung TV's. My newest one is 58” Crystal UHD 4k Smart TV . I will continue to buy Samsung electronics . Their warranty is excellent . BTW I still have my other 5 TV's that work excellent . I still use them in my Motorhome and my sunroom.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Sep 13, 2023
LZR2827
5 out of 5 stars review

This product picture quality is great

[This review was collected as part of a promotion.] We love samsung products. We currently have samsung family hub and recently renovated our kitchen with new samsung dishwasher and stove. Overall our samsung products experience is great. We also purchased a vacuum stick with station. I higly recommend samsung products.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 5, 2023
Dominicano
5 out of 5 stars review

excellent graphics and very good definition

[This review was collected as part of a promotion.] with the time the graphics still pretty good,i have about 5 years now is 4k but still clear,if you want to play videogame you have the option of high frames, everything still ok , the procduts of samsung is alway with good quiality

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Mar 25, 2024
Sadapop80
4 out of 5 stars review

One consistent issue

[This review was collected as part of a promotion.] I own all Samsung televisions in my home. I love them and I think they are the greatest ones on the market. The one issue I have with everyone of my Samsung TVs and this is a luxury issue but the dark scenes when there's a lot of black background, I feel the picture is not as clear as it is with every other aspect. If I could make one suggestion, it would be clearing up the pixels of a dark black background or darker background.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 12, 2023
zachhoss
4 out of 5 stars review

Excelleng Tv

[This review was collected as part of a promotion.] This TV is everything i couldve asked for and it came at a reasonable price. Ive had othet high end Tvs and this one really does take the cake. Its got so many picture and audio options plus I love how well it goes with my samsung phone. Would buy again

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
SamsungCustomer2023
1 out of 5 stars review

Doesn't work

[This review was collected as part of a promotion.] The television has had many problems, including repeatedly turning off and on, requiring multiple restarts and power cycles. I would not recommend this television to anyone looking for a new television.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi SamsungCustomer2023, Thank you for purchasing the Samsung CU7000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor