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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)
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Showing 381-390 of 1,412 reviews
Oct 17, 2023
Jolivares
5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] Tv has an amazing image and an amazing speaker, I'm not using a sound bar because I feel it doesn't need one. Happy overall . The app center is also easy to use, I'm hoping for long lasting television.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 31, 2024
smoose86
5 out of 5 stars review

GREAT TV FOR AN AMAZING PRICE

We bought this TV to put in our basement family room, what a great move. It really added to the environment of the space, it is so bright and crisp as far as picture goes. The set up was straight forward and easy. The price for what you are getting in a TV is amazing too. I would buy this TV again in the future. The sound from the factory speakers could be better, but for the price I can't complain too much.

Review from Samsung Canada
Helpful?6RZZK6GIRBUS13960862018
Feb 23, 2024
Coev
4 out of 5 stars review

Remote difficult to use.

It was not intuitive to push the volume and channel buttons for changing from the side rather than the top. The rep kept using the word toggle instead of push which did not make sense on a remote. Vocabulary is still an issue between generations and different first languages. Please add the word PUSH to instructions.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi Coev, We appreciate your review of the CU7000 TV Remote. Please know your feedback is important to us and will be shared with our internal teams. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Dec 7, 2023
Sam
2 out of 5 stars review

Fragile, be careful

I had this TV about a week and was happy with it. Unfortunately, my little dog got behind the TV stand it was on and pulled on the antenna cable as she walked by and pulled the antenna attachment out of the tv. My fault! What was disappointing was how cheaply that antenna attachment is pressed into its connection inside the tv with no thin nut or anything to really secure it. Long story short, it is Very fragile. Then of course in the process of thinking maybe I can fix it I come to realize how fragile these new TVs are made. Nice tv, bought it at Sam's Club, happy with them, but if you buy one of these Samsungs be careful. I think that antenna connection is just glued on.

Helpful?6RZZK6GIRBUS13960862018
reply from Samsung

Hi Sam, I'm sorry the antenna port on your TV is no longer working. Please give us a call so we can better assist you at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Sep 15, 2023
Bishopsam
5 out of 5 stars review

Love my new tv

[This review was collected as part of a promotion.] Wonderful picture best I have ever owned. So many adjustment to picture that it took a few try's to see what works best in our living room. I had always been told that Samsung was a excellent tv and now I can agree.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 25, 2023
ROCKSTARonDRUGS
5 out of 5 stars review

Samsung TV 4 Life

[This review was collected as part of a promotion.] I absolutely love this TV, it's like a mini movie theater in the living room. The picture is stunning. And while watching avatar on lsd , it basically felt as if we were there in the movie. Samsung really did a great job with this one.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 31, 2023
Hempify89
5 out of 5 stars review

User friendly ,crystal clear picture, + features

[This review was collected as part of a promotion.] This perfectly clear tv screen, easy setup. User friendly interface , unlimited downloads of apps and channels. Speakers work well, no need for a sound bar..Great TV for features, performance and price.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 15, 2023
Dana
5 out of 5 stars review

Remote Control is EASY to use

I've had this TV for 3 weeks and I really like it. The remote control is (FINALLY) easy to use and not overloaded with mystery buttons. Smart Apps are easy to navigate. Picture comes on extremely fast when I turn on the TV. I'm happy with this purchase.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 27, 2024
Lalaking
4 out of 5 stars review

Good TV with features

[This review was collected as part of a promotion.] The television offers a wide range of functionalities. It enables seamless connectivity with my TV box, allowing me to conveniently access content whenever desired. Additionally, Samsung TV Plus provides a diverse selection of TV shows and movies available for real-time viewing or on-demand access. Furthermore, the integration with Samsung SmartThings empowers users to control the TV remotely using a smartphone. While the color and picture quality are satisfactory for the price point, it is worth noting that occasional internet connection disruptions occur, necessitating the disconnection and reconnection of the internet cable.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 13, 2023
WONeill
4 out of 5 stars review

Very Good Quality for The Price

[This review was collected as part of a promotion.] I liked this unit so much I bought two. The first unit was purchased from a family member who would primarily use it to view cable TV. The second set was purchased for another family friend who would use it to watch cable and stream. Overall, the units have a great picture and plenty of features to support streaming services. It was super easy to setup and install out of the box. The sound does fall flat though so much so that soundbars had to be purchased to have decent sound. Unfortunately, this was almost anticipated as many new sets in the same price class have the same issue. Two other minor issues that stick out to me. The remote is overly simplified; so much so that it's not intuitive to use and easily gets the user lost in the screens. There are only three HDMI ports as well. Given that the volume is an issue and required a soundbar that would use HDMI ARC, this restricts the user to two viable ports.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018