Hello Adrienne! Thank you for your feedback. I'm sorry to hear that you were disappointed with the scent booster and found it less effective than expected. We appreciate your input, as it helps us improve our products. If you would like to share your experience with the product we will be more than glad to help, please call us at (800) 308-3279!

Hi Jennifer! I’m sorry to hear that you’re disappointed with the Febreze Scent Booster and that you’re unable to smell it at all. Here are a few things to consider that might help:<br /><br />1. Device Setting: The Febreze PLUG is designed to provide noticeable scent for the number of days indicated on the package when adjusted to the low setting. If the device is set to high exclusively, the scent may not last as long.<br />2. Refill Usage: If you are using the refill in a Scent Booster and have pressed the &#34;Boost&#34; button for added scent, please note that this can cause the refill to deplete more quickly than stated on the package.<br /><br />If you&#39;ve checked these factors and are still not experiencing the scent, please feel free to contact us at (800) 308-3279. We&#39;re here to help!

We&#39;re sorry to learn that the scent from your Febreze Plug Scent Booster was too overwhelming, Gina, and we appreciate you bringing this to our attention. Our products go through strict testing to make sure they work as intended and leave your spaces smelling great, so what you&#39;ve described is very unexpected, and we&#39;re grateful you let us know. If you have concerns with how the product is affecting you and have not discontinued use, please do so moving forward.<br /><br />Your safety and satisfaction are important to us, and we&#39;d like to learn more about this, so that we can share some tips on how to get the best results from your Febreze Plug products and assist you further from here. Please hold on to your product and give our team a call at (800) 308-3279, any time from 9:00AM-6:00PM EST Monday-Friday.