We're sorry to hear that this was your experience, as we have many quality checks in place to ensure that our products reach you in the best possible condition. As well, a lot of thought goes into creating features that we think you'll like, but we understand that preferences can vary. Your feedback will be passed along, and we'd be happy to look into this further for you. Please give us a call at (800) 308-3279.

We're sorry to hear that this was your experience, as we have strict quality checks in place to ensure that our products reach you in the best possible condition. So that we can look into this further, please give us a call at (800) 308-3279 when you can.