We're sorry to hear this, as our Febreze PLUG Scent Booster has gone through many quality checks to ensure that you can enjoy the best possible results with it. We'd be happy to look into this further and see how we can best help, so please give us a call at (800) 308-3279.

We're sorry to hear about your experience using Febreze PLUG Scent Booster, Dee. Know that our products all go through extensive quality testing to ensure they're in perfect working condition. Since it sounds like your PLUG isn't 'boosting' for the approximately 40 minutes that it should when you press the Boost button, kindly give us a call at (800) 308-3279. We'd love to help you with a replacement device.

Thanks for sharing your experience with the Febreze PLUG Scent Booster, Jazmin. Our Quality Team assures us that every Scent Booster goes through significant quality checks, making sure everything is ready to help you breathe happy back at home. It might help to be sure you've adjusted the warmer to the desired setting (off, low, med, high) using the slider on the back. If you're not getting a scent, it may be off or not correctly on one of the setting markers. We'd be glad to further assist you with this purchase. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 308-3279.

We're sorry to hear this, Betty, and want to assure you that we have many quality checks to ensure you get a wonderful lingering scent. If you haven't already, we recommend turning up the scent dial. We'd like to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 308-3279.

We&#39;re sorry to learn that the scent from your Febreze Plug Scent Booster was too overwhelming, Gina, and we appreciate you bringing this to our attention. Our products go through strict testing to make sure they work as intended and leave your spaces smelling great, so what you&#39;ve described is very unexpected, and we&#39;re grateful you let us know. If you have concerns with how the product is affecting you and have not discontinued use, please do so moving forward.<br /><br />Your safety and satisfaction are important to us, and we&#39;d like to learn more about this, so that we can share some tips on how to get the best results from your Febreze Plug products and assist you further from here. Please hold on to your product and give our team a call at (800) 308-3279, any time from 9:00AM-6:00PM EST Monday-Friday.