Hey there! For Febreze PLUG, the scent lasts as long as stated on the package when set to the low setting. If you use the high setting or press the "Boost" button, the scent will not last as long. Also, placing the device in a highly ventilated area or a large room can cause the scent to fade faster. We would love to hear more about your experience and assist you further, so please call us at (800) 308 3279.

Hi Jennifer! I’m sorry to hear that you’re disappointed with the Febreze Scent Booster and that you’re unable to smell it at all. Here are a few things to consider that might help:<br /><br />1. Device Setting: The Febreze PLUG is designed to provide noticeable scent for the number of days indicated on the package when adjusted to the low setting. If the device is set to high exclusively, the scent may not last as long.<br />2. Refill Usage: If you are using the refill in a Scent Booster and have pressed the &#34;Boost&#34; button for added scent, please note that this can cause the refill to deplete more quickly than stated on the package.<br /><br />If you&#39;ve checked these factors and are still not experiencing the scent, please feel free to contact us at (800) 308-3279. We&#39;re here to help!