The process to file with an IRS generated PIN is not explained and there is no guidance on where the IRS PIN should be entered. I have submitted my return for the second time hopefully it is correct with this submission. FIX THE PRODUCT.

I have used TurboTax every year since 1991. in that time I have only had one error and it was my fault. t'urboTax has consistently been on top of all the changes of tax law for the past 34 years. Thank you.

Great for actually filing taxes, but it’s a real pain as Intuit keeps inserting ads for other services in the process. If the filing process wasn’t so great I would not use Turbotax

While working in 2024 tax, in certain areas turbo tax asked me to go back 2023 forms to get the information to fill in. I believe there is a way that Turbo tax could retrieve that information from 2023 forms, which would be very handy for me.

Much better than previous years. Had technical software issues that took almost an hour to resolve but they had the patience to follow through to the solution

SS retirement income is ridiculously hard to find. You keep wondering if you screwed up or missed something until you stumble on it. Florida filing is an unnecessary loop.

Clunky for foreign tax credits & reporting foreign bank accounts ... follows the terribly designed government forms instead of gathering the information in a sensible way. Charges $25 to e-file state taxes (rip-off)

Trying to upsell things constantly is very OFF-PUTTING! Incredibly hard to change certain things. Roll over to Roth calculated as 6% penalty although it should have been income. NEVER AGAIN!

I purchased from the website and I didn't get the desktop version. I think that I bought two licenses. My login should have been sufficient to use my license.

Updating process is slow and cumbersome. Could carryover Dl number, routing info. $ refund processing fee in done under duress. eg after everything has been done and entered, then you get the silly fee.