Software was not as friendly this year for my needs. It also kept having me review and review an entry that was reviewed, numbers confirmed and at times re-entered to go thru the same circle. filed with statement 'Needs review"

The product says that I can pay from my account but when I get ready to e-file it only gives me the option to pay with credit card or from the balance of my federal return, after collecting my bank information for direct debit.

Software kept locking up, I paid for state filing, got a receipt and yet it wants me to pay again. And even if I try to pay twice it locks up and won't file.

I had to get help and Steve was the best of all. He saved me time and money with his expert and speedy advice. Very Knowledgeable about all the details I needed help with.

My old computer crashed and I cannot get back the installed Turbotax. I wish Turbotax would have a way of assigning a number or identification to recover this.

have filed using TurboTax for many years. This year things were a bit complex with sale of home, and part time state residence. working with the professional expert i was able to complete the process efficiently and with confidence.

Used it for years, but this year it did not populate my schedule D with all the imported data from my financial institution. For some reason it did not pick up my dividend income. Got it straightened out quickly over the phone.

Turbo tax did not accurately accept the financial documents from my financial institution. As a result, I had to go to 97 entries and manually indicate whether they were short or long term investments

I was somewhat disappointed to see that TurboTax did NOT import my Vanguard brokerage account info properly into the tax file. I had to manually enter all the details

The most expensive version and it still costs an extra $25 for state eFile. Program uses excessive screen space to ask simple questions and frequently 'locks up' or goes to sleep in the final stages for several minutes. (Win10 Pro, dual screens)