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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    3/23/2025

    The only option

    Abc, easy as 123. It's as simple as that. The guidance is impeccable, user experience is seamless, and you actually learn how taxes works in the process. What else can you ask for?
    Tax Payer on and offline
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/15/2025

    Include more info regarding safe harbor

    I'd like to see more information about 'Safe Harbor' included in the software i.e. when/if it is applicable to the info I have input compared to last year's taxes, etc.
    DonPen
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    1/25/2025

    Turbo tax

    It used to be free to efile your taxes with the purchase of the software but now they charge. I may next year look into other options other that Turbo Tax.
    Denisthemenise
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/19/2025

    Good but no way to save a copy for your records

    Tool is easy to use problem was when I tried to keep a copy of my tax return for my records. Application just tried but nothing was done, i confirmed it is a problem for several users not only me.
    smlunher
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/22/2025

    The best product on the market to do your taxes.

    I have been using Turbo Tax for the past 7 years and all my returns have been accepted by IRS promptly. Turbo Tax is reliable and accurate and it guides you through every step of the way.
    Soneboy
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/18/2025

    TurboTax is better than Tums!

    I had a Schedule K-1 from my parents' estate this year & I was very nervous about doing my taxes as I hadn't worked on anything that complex before. I was able to complete my taxes & I found the tip boxes very helpful.
    IndianaAJ
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/13/2025

    Not good this year

    The software was not user friendly this year. It is also far too expensive, then you have to pay an additional $45 to download the state & an extra $25 on top of that to file the state. It's ridiculous.
    CH019
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/11/2025

    TURBO TAX is GREAT!

    I love TURBO TAX, it has been my helper since I started filing my TAX each year. Because of its easy to follow guides it relieves the stressed in. filing my TAX every year.
    NOIYE
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/16/2025

    Turbo Tax is expensive

    The software is ok but you don't even provide instructions for people who are efiling on what, if anything, needs to be sent. Some people need this direction. For the price of your software, you should provide. I believe H&R Block does.
    TW2025
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2025

    Old Customer

    I have been using TurboTax for more than 30 years. I tried other software packages but I found that they were just not great. I just use TurboTax each year because I trust the software to do my taxes correctly.
    Samiam2b
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/15/2025

    Room for improvement

    Designating portion of refund to following year's taxes should be accomplished from the screen" "What do you want to do with your refund." That seems like a no-brainer. However, I had to dig around to find where to accomplish that.
    Stache1
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/5/2025

    Quick and Easy

    With the correct information at your disposal, preparing is quick and easy. Thanks. Collect your W-2s, property tax payments, interest and dividend forms in one place. So when it is time to prepare, it is simple. Good luck!
    Dave D 611
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/21/2025

    Overpriced. Wish there was a better way. Sad.

    Product is overpriced. Then the whole time you are trying to complete your taxes you get ad after ad after ads trying to upcharge you and get you to pay them more. Like why try to milk your own customers to a disgusting degree. Just sad to see.
    Tommy2543
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/5/2025

    Turbo tax still good.

    Turbo Tax used to be great now it seems to be far less intuitive. Maybe m tax situation is harder. I do feel te help section does lack a lot though. Still a solid product.
    GB731
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/11/2025

    Stable but not as helpful as I expected

    It did the basics but required me to find and manually enter 2023 data (e.g. carryover) even though I filed with TT last year. Cumbersome user interface when adding information after a first pass & when paying for state & efile.
    GLGone
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/14/2025

    Beef up the explanations and the examples

    i have used TT for years but each year it seems to have more promotions for pay services and less explanations each year (or ones that are easy to find):(. Offer a link to the fed tax info related to the form a user is seeking perhaps.
    sorrone32
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/4/2025

    none

    Electronic transfer of 1099's and investment activity. It would be helpful for Turbo tax to explain why new info is required such as RMD info for the tax year 2024
    none1945
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/10/2025

    Live help purchase was confusing.

    Live help charges showing up before Audit defense was new this year and confusing to me. I always buy Audit defense, but this was new and confusing and I ended up buying both.
    mahendraa
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    4/5/2025

    Not good this year

    Changes this year SUCKED. The new interface to add the DIV/INT information was horrible. Automatic downloads were unreliable. Seriously thinking of using a different product next year. And it crashed at least once while I was using it.
    JAFO71
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/10/2025

    Satisfied with the software

    Overall, I was satisfied with the software. The interface was clunky in some areas, ie. inputting the earnings required too many screens to get to the data entry screen. A nice clean tabular screen would be easier.
    Bob142
    Originally posted on
    turbotax.intuit.com