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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    10/13/2025

    TurboTax is great

    TurboTax is very intuitive and easy to use for anyone even without any tax expertise
    Kanteti
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we...
  • 5 out of 5 stars
    5 out of 5 stars review
    10/17/2025

    A long time user of TurboTax

    Lora/Laura was most helpful & knowledgeable. Much appreciated. Many thanks, Cary Carter
    crashcar
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thank you for your feedback. We're glad that our team was able to assist you effectively, as it’s our goal to provide clear, ...
  • 4 out of 5 stars
    4 out of 5 stars review
    10/8/2025

    Difficult to update the instruction is not clear

    Difficult to update the instruction, which is not clear
    love4love
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improveme...
  • 5 out of 5 stars
    5 out of 5 stars review
    10/14/2025

    Turbo Tax is Easy

    Tax preparation for both Federal and States are done with ease.
    EdSinc
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate yo...
  • 4 out of 5 stars
    4 out of 5 stars review
    10/13/2025

    Overall a good report,

    Foreign tax credits reporting is confusing State reporting could improve
    JCWBCW
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improveme...
  • 5 out of 5 stars
    5 out of 5 stars review
    10/8/2025

    TurboTax is awesome

    Really like TurboTax, been using it for over 20 years
    FPC2
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliabl...
  • 5 out of 5 stars
    5 out of 5 stars review
    10/9/2025

    Great, Simple

    Very Simple with Financial downloads a must for investors
    KThomasD
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sur...
  • 4 out of 5 stars
    4 out of 5 stars review
    2/4/2025

    THE tax filing tool.

    TurboTax has been my filing tool forever. It's easy to use and seems to cover everything I need to file accurately. My only concern is all the necessary information required to file. In this day-and-age such information is often dangerous to share.
    stjim
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/13/2025

    Why do I need an advisor.

    I was frequently asked to sign up for an advisor. Seems like there is something wrong with the software if I still need to pay $60 for someone to help me.
    Bobe13
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/16/2025

    Another year with TurboTax

    As always it is a great product with easy-ability of use. It would be nice, when using the Back Door ROTH, to have the software make applicable updates. I always have to research how to do this in TurboTax.
    JoeP_CAL
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/27/2025

    very good

    A learning process !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    River Boat Gunner
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/21/2025

    Not the same as prior years

    Why in the world would you remove the feature that allowed us to import prior tax year data and use for comparison for both inputting data and final comparison? Please re-instate this very useful feature!
    DNR 15
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/16/2025

    Questions

    I couldn't get through to the agent to get some questions answered. However, the software I purchased had some incentives, but I was unable to use them.
    Misaac60
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/15/2025

    TURBO TAX IS JUST OK

    WAY TOO EXPENSIVE, SHOULDN'T HAVE TO PAY EXTRA TO E-FILE STATE RETURN. SOFTWARE IS MISLEADING. SAYS IT INCLUDES STATE BUT DOESN'T STATE THAT YOU NEED TO PAY TO E-FILE STATE RETURN
    LINTEL246
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/17/2025

    Turbo Tax Worked Well

    The Turbo Tax Product worked well. I had some problems with the Activation since the first three times i tried to activate it, I received error code 630. However, eventually the Activation worked and I was able to complete the Tax Returns.
    FLL Dwight
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/9/2025

    Turbo Tax as Gas!

    I use Turbo Tax for the software. I believe I have been using it since the late.90s. I used to use a pencil and paper to do my taxes, then mail them in. TT is so much easier!
    Su32
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/10/2025

    works ok

    Harder to follow than 2023 program. Couldn't skip multiple pages. Sometimes had to go back to beginning to get to page that what I wanted to change or check.. I thought 2023 flowed better.
    fed and mn done
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/18/2025

    Use TurboTax for Filing Your Taxes

    TurboTax is relatively easy to use and file. I will have an accountant review the finished product as an extra layer of accuracy. (I don't expect any changes)
    Me 74
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/16/2025

    Not that Good anymore

    You screwed up my state return, the standard deduction was not calculated. Too late to try to fix it now. Some information is confusing. Example just state that AGI is line 11 on the Federal 1040 form.
    Need to get much better
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/5/2025

    Best Software Ever

    Turbo Tax is easy to use and very intuitive. It doesn't matter if you are filing as a single person or for your family, the process takes only minutes.
    BrandiC24
    Originally posted on
    turbotax.intuit.com