Somewhat confusing process to determine whether an institution supports download. Better interface for inputting 1099s manually this year.

Program has errors regarding whether to use the standard deduction or itemized. Charge for e-file state returns should be eliminated.

I found it too difficult to use the expert, and that particular person didn't seem to know what they were doing.

I was disappointed that I could not use the direct download feature for my 1099 div and int's like in the past .

I found it impossible to locate a phone number to call with an easy question and was unable to post question in the Community

TurboTax continues to thoroughly meet my tax prep and filing needs for both federal and state taxes.

Turbo Tax was unable to import my 1099s from Morgan Stanley eTrade. I verified my credentials were correct but it would not work.

It is very easy to follow. I have use it for years now. It is much easier than doing it all by hand.

I ALWAYS TRUST TURBO TAX FOR ACCURACY, BUT THIS YEAR IT WAS A LITTLE HARDER ENTERING EVERYTHING. IT WAS MUCH MORE DETAILED.

I have been using Turbo Tax since early 2000's. I am very pleased with the accuracy of the software.