My returns were rejected because I didn't enter the ip pin. Your email said you would help me! ;FALSE I got no help! I had to go find where to enter the information myself and it wasn't easy!

Filling out all the forms is so much easier than doing it by hand. The added advantage of being able to e-file our return makes it easier and more secure.

The downloaded version is a horrible product. Web version is much better. I made a minute mistake and the downloaded version is not at all allowing me to make changes.

The program itself is excellent, easy to use, fast and efficient. Downloading it to my desktop and rendering it operational was a hellish nightmare. The experience was so bad I may never use Turbo Tax again.

There are some questions that should have allowed the N/A entry. The donations section is lacking many categories. Need to allow the AI algorithm to reflect the donations categories of previous Turbo Tax software.

Had issues with a couple itemized deduction entries. Even after system updated, couldn't complete section. Got help from support. Issues were handled and able to complete.

I do this every year with Turbo Tax. Roughly 40 years. I took a course to prepare Taxes. When Turbo tax finally came out I started with it and have continued ever since. Using anything else is wrong.

You have the best product out there for my taxes. I love the option to select my own category or start out with your step by step process. Keep it up!

Have used this for years. The built in features that prompt you what kinds of inputs belong in the forms, and examples makes this a confident filing tool.

I have used turbo tax for 10+ years. THis is the first time ever I could not electronically file my State Return because of some silly calculation for penalty that you don't support. It is just ridiculous that such a common form is not supported.