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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,253)
  2. 4 stars24% (3,756)
  3. 3 stars16% (2,468)
  4. 2 stars7% (1,130)
  5. 1 star8% (1,252)

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Showing 2,611-2,620 of 15,859 reviews
Apr 11, 2026
Reviewer name: 2026fa
3 out of 5 stars
3 out of 5 stars review

Turbo has changed not as user friendly as previous

Never had so much difficulty. life insurance interest is not an investment. terrible time forcing it in. being forced to purchase item I didn't want.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 8, 2026
Reviewer name: WI_ed
1 out of 5 stars
1 out of 5 stars review

looking for a different tax program for 2026

TurboTax is hard to use, and software support is clueless. A simple credit card entry problem could not be fixed. Makes you wonder what other problems are in the program.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: 3 time user
4 out of 5 stars
4 out of 5 stars review

Support and how toos, not good

It is too hard to get help and technical support does not exist. Documentation on how toos should exist and be easy to find for items like how to create mfs and convert to mfj.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 15, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Contact information

Suggestion for Improvement for Premier Version ( Download ) Under personal Info section at h beginning Add to phone number the ability for two phone numbers Home and Cell Phone Also Add a line to add your E Maill Address.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 15, 2026
Reviewer name: Virginia customer rev 1
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is effective tax preparation software.

There are some questions that should have allowed the N/A entry. The donations section is lacking many categories. Need to allow the AI algorithm to reflect the donations categories of previous Turbo Tax software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 4, 2026
Reviewer name: PCozza
4 out of 5 stars
4 out of 5 stars review

Turbo Premier

I didn't like that you mixed1099-DIVs and 1099-INTs in the same input screen. It was too easy to mistakenly input the INT numbers in the DIV boxes. They should remail as two separate input sections.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 8, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Is The Best

I've been using Turbo Tax since its inception. I find it very user friendly and the customer service is outstanding. Whenever I've had questions, I've always been able to reach someone to settle my nerves. It's the best.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 1, 2026
Reviewer name: unhappyuser in Oregon
1 out of 5 stars
1 out of 5 stars review

TurboTax is fine, requiring WIN 11 SUCKS !

was always a good product, but the 2025 version REQUIRES Windows 11 ! bad choice to require a bad operating system version There should be no reason TurboTax could not use WIN 10.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 5, 2026
Reviewer name: SH33
2 out of 5 stars
2 out of 5 stars review

TURBO TAX IS GETTING ABOVE THEMSELVES

TIRED OF CONTINUALLY GETTING REQUESTS TO PAY EXTRA FOR FEATURES THAT USED TO BE INCLUDED! ALSO, IT WAS DIFFICULT TO FIGURE OUT HOW NOT TO FILE STATE TAXES SINCE MY STATE DOES NOT HAVE THEM!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 8, 2026
Reviewer name: Parrot58
3 out of 5 stars
3 out of 5 stars review

All changes are not improvements

Don't like the new block boxes on work on won. I ended up with extra due to previous year transfer and download and had trouble figuring which I needed to delete. Also, would like to be able to see line calculations on form view.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401