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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,253)
  2. 4 stars24% (3,756)
  3. 3 stars16% (2,468)
  4. 2 stars7% (1,130)
  5. 1 star8% (1,252)

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Showing 2,441-2,450 of 15,859 reviews
Feb 19, 2026
Reviewer name: Bitsmasher619
4 out of 5 stars
4 out of 5 stars review

Worked well but should include basic trust forms

Has always worked well for me for thirteen years. I prefer the desktop version. I would like to see forms 1041 and IT-205 included as I just set up a trust for my dependents and can't justify paying for the pro version for a very basic return.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Mar 6, 2026
Reviewer name: ksa92
4 out of 5 stars
4 out of 5 stars review

I want to enter my own information

When entering information from w-2's or 1099's, if I choose to enter the information myself stop asking if I want to have Turbo Tax automatically get the information from the source after I answer I want to enter my own information three times.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 14, 2026
Reviewer name: Volfan73
4 out of 5 stars
4 out of 5 stars review

Download version is confusing

I purchased the Premium Fed and State download version. Horrible time trying to get it loaded and accessed. Intuit kept trying to get me to use on-line version instead. Wasted a couple of hours trying to get it to work.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 6, 2026
Reviewer name: tjodork
3 out of 5 stars
3 out of 5 stars review

Dont say state is 25 to file and then charge 40

K1's are still very confusing. went to file state ...you said it would be 25 but when I checked out it was 40... i will mail...... if you said it was 40 and it stayed 40 that would be ok ... i HATE when you mislead

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 23, 2026
Reviewer name: David8771
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Imports data incorrectly and makes error

Turbo Tax Premier inputs wages and income incorrectly. The new software also brought forward information that I did not input. I cannot file the tax 2025 rm that Turbo Tax produced. It is not correct.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 8, 2026
Reviewer name: mek2025
4 out of 5 stars
4 out of 5 stars review

Turbo Tax on-line versus desktop

I was able to access the desktop version but not the on-line version. When attempting to us h on-line version, I was not able to import my previous year tax records.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 9, 2026
Reviewer name: Bky81
5 out of 5 stars
5 out of 5 stars review

Take the stress out of preparing your taxes

I think this product is definitely the way to take the stress out of filing taxes. I really like the way Turbo Tax reviews the final return for any errors that need correcting. I also like that I can choose what I want to work on. Great product.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 13, 2026
Reviewer name: FredLen
5 out of 5 stars
5 out of 5 stars review

Great product on my laptop.

Always a funny glitch somewhere. Never disappoints. But predictable even if the IRS requires new info for the same old returns repeated for a new year. That part makes me crazy.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jan 25, 2026
Reviewer name: badprocessingfee
1 out of 5 stars
1 out of 5 stars review

Very Bad decision concerning new processing fee

Very disappointed with the new processing fee. Bad decision to make when all your customers are struggling to make ends meet. I have used Turbo Tax for 20 plus years but now I may look at other products.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: Sheri6700
5 out of 5 stars
5 out of 5 stars review

Tiny font!

I like TurboTax, but it needs the option to zoom to a larger font. The new icons for interest income are ridiculous. You "dumbed down" the software too much in 2025. The 2024 interest income screen was better organized and easier to use.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.