Tried to use the free version but could not because I have an HSA. This is a simple return otherwise. Also it would be nice to allow E-File for state returns for free.

I had problems this year. the drop down screen for my financial intuitions. Had left off 4 of the banks i use. I found it hard to contact turbo tax by phone. hard to get a live person.

I use Turbo Tax every year to do my taxes. Throughout the years I have had the need to use the Premier and Home & Business versions and they are easy to use. The instructions are clear and additional resources are readily available.

the download of my broker 1099 was confusing. I dont think it ever really got the detail of my brokerage transactions and I wonder if it is accurately disclosed them on my return.

Very disappointed with the new processing fee. Bad decision to make when all your customers are struggling to make ends meet. I have used Turbo Tax for 20 plus years but now I may look at other products.

Was not aware of online advice or the $40 service fee charged after the fact. No specification of Medicare Part B to be included in medical insurance paid for Wisconsin.

I found it more complicated than past years, and difficult to fine certain items (qualified charitable contributions. I may switch next year, but would likely need to reenter a lot of basic information.

The step by step option is very good. You need to autosave the returns as each category is complete. And make it easier to return to step by step if interrupted. Great product. Keep up the good work.

Turbo tax takes the pain out of preparing and filing the tax forms. It has an easy to use interface and automatically fills out the forms. Excellent product.

Terrific, outstanding job helping us through some minor issues when our returns kept being rejected! Thank you, Joel Salas, EA - your instructions and tone of your answers helped keep us calm! We'll be back next year!