telephone support was provided to correct a program issue that would not accept the cid code on my credit card- after a call they fixed the program a few hours later

Have used Turbo Tax for as many years as I can remember. Very good product but can be confusing when fixing product found errors in the review of the forms.

When reviewing tax forms I could not find a way to increase font size on my MAC. I have been using TurboTax for about 25 years but my eyesight is getting a little worse so I was encountering some significant eye strain.

I have utilized Turbo Tax for every single tax return I've ever filed, which I believe has been since 1993 or so! This is a wonderful product that has grown with me as my finances have become more complex with time and age, I highly recommend it!

Agent helped me with a problem retrieving tax data from one of my financial institutions. She was very helpful and identified the problem, which was on the side of the financial institution, not TurboTax.

I was going along pretty well until I had to put the state. There is a drop-down menu which didn't include Tennessee. That was a Pain! Plus, the translation from PDF to Word was a mess.

Simple, allowed me to complete the entire process of filling out, checking and sending all in one visit. Took about 1.5 hours for joint return. recommend.

This seems to be set up so that I can work my way through my tax forms and not leave a stone unturned. Moreover, at several points during the process, TurboTax asks me if I am missing something specific.

I have used it for years but was really frustrated that it will not use Ventura software on a Mac this year, had to by a new computer to be able to use the Turbo Tax I had already purchased. :(

Sometimes ask us to make a choice without explaining the choice or the consequences/impact of the choice. Sometimes locks up and you need to contact turbotax to resolve.