For years I have used Turbo downloads because I want to do my own taxes. It helps me to know what's what because Turbo has such good explanations. This year I learned how to see the wksht that was generated from the info just entered.

NO opportunity zone entries..no form 8997 for present investment and past investments in OZ. I can't understand why your techs can't figure this out. Frustrated !

I have used Turbo Tax for many years and been very happy with it. This year they made some changes to it and I felt there was less 'in program' help.

I've used TT for over 20 years. I've been a big fan - until this year. It's still really good, BUT it just felt like there was a lot more unnecessary double checking and definitely more effort to download data for our investments.

The last 2-3 years, it has gotten more difficult to use. Previously the questions were very plain and straight forward. The last few years it has gotten more complicated and less straight forward each year. Examples are less clear then they we.

I have used in past years and been happy. I had more problems with the interface this year and apparent hanging when trying to file. It was frustrating always being prompted to go online. Of all a little more buggy

Switched to resident vs online this year for cost savings. Found online is more robust, flows easier and easier to get back where left-off, but comes at higher cost. I guess this means I got what I paid for.

I have been using Turbo Tax for years as always its accurate user friendly and this year they have made it even more efficient and easy. I tried other tax programs and went right back to Turbo Tax

Relatively easy to use, although I had a little difficulty getting started. The online chat was very helpful and walked me through the process of getting access to the online system.

I used the Experts twice and was very satisfied with both Experts. Both Experts were very patient and informative and spent a lot of time with me. It was well worth the $60 spent.