We're sorry to hear you aren't enjoying these floss picks. Due to the extensive quality tests these picks have undergone, this definitely isn't the result we expect. Our team would like to hear more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

Thank you for sharing your thoughts about your recent purchase of Oral-B Glide with Scope Outlast Dental Floss Picks. We&#39;re sorry to hear that your experience has been so disappointing.<br /><br />We recently reformulated our Oral-B Glide floss to introduce a micro-textured fiber aimed at enhancing cleaning performance while being gentle on gums. However, it’s clear that this change hasn’t met your expectations, and we understand how frustrating that can be, especially if the floss is shredding easily. We are aware this is an issue for some consumers and are working to adjust how we make the product so that the product is stronger with less shredding. We continually evaluate how we can improve our products, and feedback from consumers like you is important and valued. We&#39;d like to try to make this right for you, so please give us a call at (800) 566-7252.

Thank you for sharing this, Angie, and we're sorry to hear about your recent experience with our Oral-B Glide Scope Outlast Floss Picks. Please know our products go through rigorous safety and quality checks to ensure they provide an enhanced flossing experience and are evaluated to be safe when used as directed. It's upsetting to hear that our floss broke and became stuck in your teeth. Our top priority is your safety, and we recommend that you discontinue using the product. Your feedback is incredibly valuable to us, and we’ll pass it along to our Safety Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

We're sorry to hear you aren't a fan of the new cleantech Microtextured floss. Our team is always researching, and taking invaluable feedback like your to help us design our products in was that we believe everyone will love as much as we do. We'll be sure to shar your feedback with our team, and if you'd like to share more, please feel free to give us a call at (800) 566-7252.

We're very sorry to hear you had trouble with your picks! Our flosses go through many quality checks and we try our very best to make sure that each one reaches you in perfect condition, so this isn't something we'd expect. We'd like to learn more about your experience so we can try to help further, so please give us a call at 1-800-566-7252.

We&#39;re sorry to hear that you&#39;ve experienced shredding and breakage when using these floss picks, as they do go through strict quality checks to ensure that you can rely on them and use them with ease. Your experience will be shared with our team, and we&#39;d also be happy to learn more. Please give us a call at (800) 566-7252 when you&#39;re able.

Thank you for bringing this to our attention, Shilo. We&#39;re disappointed to hear you didn&#39;t have a 5-star experience with the new version of Scope Outlast Floss Picks. We&#39;re sharing your experience with the Quality Assurance Team and want to make this right. This new micro-textured floss has undergone extensive testing to ensure it is shred-resistant and can slide easily between teeth to clean more efficiently, so this isn&#39;t something we&#39;d expect. So we can gather some details from your product and assist you further, please call us at 1-800-566-7252, Monday-Friday, 9 am - 6 pm EST.

We stand behind providing the best products, which is why our floss picks undergo rigorous quality checks. Oral-B is always improving floss materials to ensure we're delivering the best products. That said, we transitioned to a new Clean Tech microtextured floss fiber to effectively remove plaque and food debris between teeth and below the gum line, and slides 50% more easily in tight spaces. We're sorry you're not a fan of our Oral-B Scope Outlast Floss Picks, and we'll be sure to share with our team that you'd like to see the previous floss pick version make a return. Your loyalty and satisfaction mean everything to us, and we'd like to learn more about your experience and share it with our Quality Team. When you can, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We always want our consumers to have a comfortable experience while using our flosses, and we are disheartened to hear that was not the case with your recent use of our Oral-B Glide Scope Outlast Floss Picks. These picks are made with a Microtextured Fiber, which we have designed to be soft and durable to offer an exceptional clean, and this is not the level of performance that we would expect. While most of our floss picks are made with this material, we do have a few traditional flosses, such as our Oral-B Essential Floss and Oral-B Satin Floss, that are made with different formulas. It sounds like you have already done this, but since you are experiencing discomfort while using these picks, we do recommend discontinuing the use of the product. That being said, we would love a chance to learn more about your recent use so we are better able to assist you, as well as gather some additional information for our Quality and Safety Teams, and encourage you to give us a call at (800) 566-7252.

We always want our consumers to know that they can count on our flosses for a convenient and effective cleaning, and we are disheartened to hear that was not the case with your recent use of our Oral-B Glide Scope Outlast Floss Picks, Jay. After hearing from dedicated consumers like you, we have become aware of the issue with the floss breaking. Our Product Quality team has identified the cause which will lead to improved product performance. While all of our floss picks have changed to this new fiber, we do still offer a few traditional style flosses that are made with their original formula, and we would like to recommend trying either our Oral-B Satin Floss or our Oral-B Essential Floss as potential replacements. We would greatly apprecicate a chance to learn more about your experience so we are better able to assist you, and gather some additional information for our Quality Team, and we invite you to give us a call at (800) 566-7252.