We know how important it is to ensure your floss isn't breaking with each use, and are happy to help. We have many quality checks in place to help ensure only the best products reach you. Sometimes floss can break if it gets caught on a rough surface, but this shouldn't happen with each use. So that we can help you further, please give us a call at (800) 566-7252.

We’re sorry to hear our floss kept breaking on you! We expect our floss to last through your routine, and if they’re not it could mean the floss itself may be too thin or thick. We offer a variety of widths to suit a variety of teeth spacing, and we’d love to learn more about your experience so we can help you find the perfect fit. Please feel free to give us a call at (800) 566-7252.

We're disappointed to hear you aren't enjoying the new version of these floss picks. This surely isn't the quality we expect, so our team would like to learn more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

We're sorry to hear this, Gale, and want to assure you that we have many quality checks to ensure you get the best from Glide. We'd like to help, as well as share your experience with our Quality Team. When you have a chance, please reach out to us at 800) 566-7252.

Thank you for taking the time to share with us. Our Oral-B products are put through many quality and safety tests to ensure they're safe to provide you with the best flossing experience. We're sorry to hear that your floss was shredding, and we wouldn't expect this. If your Oral-B Glide + Scope Outlast is getting stuck in your teeth, we recommend discontinuing use. We want to learn more, please call us at (800) 566-7252.

We are always looking for ways to continuously improve our great products, and we are disappointed to hear that you are not enjoying the new Cleantech Fiber Floss. This floss is designed to be as durable as the previous floss while offering an enhanced cleaning. All of our products go through rigorous testing and this is not the performance we would expect. We would love a chance to gather more information so we are better able to help you as well as get that to our Quality Team, and encourage you to give our team a call at (800) 566-7252.

Thank you for sharing this review, and we're sorry to hear about your recent experience with our Oral-B Scope Outlast Floss Picks. We're always improving materials and ensuring we deliver the best products. As a result, our floss now has a CleanTech fiber that is micro-textured to provide the same benefits you love. Please know our products go through many quality checks to ensure they provide an enhanced flossing experience, and this is not what we'd expect. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

Thanks so much for your feedback. We're sorry to hear that your Floss Picks aren't staying in the plastic holder. We'd love to hear from you about this, and share other flosses that you may find better. When you have a moment, please call us at (800) 566-7252.

Thank you for your loyalty and for taking the time to leave your review. We’re sorry to hear that you’re not enjoying our new CleanTech floss fiber. When we design our products, we conduct extensive research and consumer testing to incorporate features that we believe you will love. Please be assured that all our floss products undergo thorough quality checks to ensure they are shred-resistant, gentle, and slide easily between teeth. We always take consumer feedback into account when making changes or designing future products, and we’ll share your message with our Quality Team. Please call us at (800) 566-7252 so we can learn more and help you find a floss that works best for you.

We are constantly striving to offer our consumers the most innovative options for their oral care, and we are disheartened to hear that you are not enjoying our new Cleantech Fiber in our Glide Scope Outlast Picks as much as the previous version. This new fiber is designed to be just as durable as the old floss while offering an enhanced cleaning, and for the floss to be shredding during use is not the level of performance that we would expect. While most of our flosses have transitioned to the Microtextured Fiber Floss, we would like to recommend giving our Oral-B Satin Floss or Oral-B Essential Floss a try as they are still made with their original formula. We would love an opportunity to learn more about your experience so we are better able to assist you as well as get additional information back to our Quality Team and invite you to give us a call at (800) 566-7252.