We can certainly understand how frustrating it is when you r floss breaks, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you, so this isn't what we'd expect. So we can help you further, please give us a call at (800) 566-7252.

We would never want you to use floss that is leaving tiny threads behind and we appreciate you letting us know about your experience. The Glide fibers is supposed to slide easily between teeth and be gentle on gums. We're sorry to hear you have had the floss picks get stuck in the teeth, and recommend discontinuing use of the Oral-B Glide Floss Picks if this is the case. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. Additionally, our floss products go through many quality checks, and we try our very best to make sure that each one reaches you in perfect condition. We would like to get some more information to assist you and help improve our floss picks. Please call us at (800) 566-7252 and we're happy to help you.

Allison, we're sorry to hear your Scope Outlast Floss Picks have been shredding, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you. We did recently transition to a new microtextured fiber, which is designed to glide easier and enhance your flossing experience. So we can help you further, please give us a call at (800) 566-7252.

We're sorry to hear you're not thrilled with the new CleanTech for the Oral-B Glide+Scope Outlast Floss Picks, Liz. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the product. Our floss products go through many quality checks, and we try our very best to make sure that each one reaches you in perfect condition. We're so sorry that wasn't the case with your recent purchase. The information you've provided is quite helpful and we'll make sure it's shared with our Quality Assurance Team. Please call us at (800) 566-7252 and share your experience with us. We love to get feedback on our products, and happy to assist you.

Thank you for taking the time to share with us. Our Oral-B products are put through many quality and safety tests to ensure they're safe to provide you with the best flossing experience. We're sorry to hear that your floss was shredding, and we wouldn't expect this. If your Oral-B Glide + Scope Outlast is getting stuck in your teeth, we recommend discontinuing use. We want to learn more, please call us at (800) 566-7252.

We're sad to hear you aren't enjoying the new version of these floss picks. Your feedback is very important to us, so we'll be sure to let the rest of our team know you'd like to see the previous version return. If you'd like to share more, give us a call at (800) 566-7252.

Katie, we're so sorry to hear your Floss Picks have been breaking so easily, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you, so this isn't what we would expect. So that we can help you further, please give us a call at (800) 566-7252.

AJM, we're thrilled you like our Glide Floss Picks for the most part. They go through many quality checks, and we try our very best to make sure that each one reaches you in perfect condition. We're so sorry that wasn't the case with your recent purchase. We'll definitely pass your comments on to our Quality Teams. We do have many widths. You might want to try another version. It may also be helpful to know that breakage of floss can happen if it gets caught on a rough tooth or surface in the mouth. Please give us a call at (800) 566-7252 if you have questions or if we can help you further

Hate to hear this! We have strict quality standards and wouldn't expect the Floss Picks to break. Be assured, I'm sharing your comments with our quality control team. In the meantime, we'd like to help, please give us a call at (800) 566-7252. Thanks!

Thank you for sharing with us. Our products are put through many quality tests to provide you with the best experience, and we're sorry to hear that was not what you experienced. We'd like to learn more, and would appreciate you giving us a call at (800) 566-7252.