That's not the experience that we'd want for you to have. All of our floss is thoroughly tested by our Quality Assurance Team to work brilliantly when used as directed. When you have time please give us a call at (800) 566-7252, so that we can make this up to you.

We know how important it is to have a floss you love, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you. We did recently transition to a new microtextured fiber to provide you with an enhanced flossing experience. So we can help you further, please give us a call at (800) 566-7252.

We're sorry to hear you're unhappy with our new Scope Outlast Floss Picks, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you. Oral-B is always improving materials and looking to ensure that we deliver the best products. As a result, we’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant. So that we can learn more and help you further, please give us a call at (800) 566-7252.

We're sorry to hear that you aren't a fan of the new Cleantech Microfiber Floss. Our team is always researching, and taking in consumer feedback to help us design our products in ways that we believe everyone will love. We'd like to better understand your feedback, and would appreciate you giving us a call at (800) 566-7252.

We're sorry to hear that you're feeling disappointed, as we have many quality checks in place to ensure that you can enjoy the best possible results with our floss picks. We'd like to mention that we're always improving materials and looking to ensure that we deliver the best products. As a result, we're now using a CleanTech fiber that is micro-textured to provide the same benefits that you love. Your comments will be shared with our team, and we'd also like to learn more about your experience. Please give us a call at (800) 566-7252 when you can.

Thank you for sharing your feedback with us, Robbie. We continue improving flossing materials to ensure the best products reach you. As you noticed, we transitioned to a new CleanTech fiber that is microtextured to effectively remove plaque and food debris between teeth and below the gum line and slides 50% more easily in tight spaces. We'll be sure to share with our team that you'd like to see the return of the previous floss version. Your loyalty and satisfaction mean a lot to us, and we'd like to learn more about your experience with our new Scope Outlast Floss Picks and what didn't meet your expectations. When you have a chance, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We're always trying to ensure we have the best floss for our consumers, and we're sorry to hear you're not happy with the new flossing material. All our flossing products go through many quality checks to ensure the best floss. The new microtextured floss fiber is designed to be smooth, strong, and shred resistant with a flexible pick end. We're happy to help you as we learn why you feel the quality has gone down on our floss material. So, give us a call at (800) 566-7252, and we'll get that additional information, and assist you.

We hoped you'd have the perfect in-between clean with floss picks that last when using Oral-B Glide + Scope Floss Picks, Jim, and we try our best to ensure this with many quality checks during manufacturing. We're sorry your floss breaks almost immediately, and we appreciate you sharing this feedback. So that we can gather more details for Quality Assurance and help with your purchase, call us anytime at 1-800-566-7252, M - F, 9 am to 6 pm EST.

Thank you for sharing with us. Our team is always researching, and taking in feedback to help us design our Oral-B Glide + Scope. We appreciate you sharing that you aren't a fan, and we'll be sure to share this with our team. If you'd like to share more with us, please feel free to give us a call at (800) 566-7252.

Thank you for sharing this with us, and we're sorry you're unhappy with the new Oral-B Scope Outlast Floss Picks, Bill. We're continuously improving our floss to ensure we deliver the best products. As a result, we transitioned to a new CleanTech fiber that is microtextured to provide an enhanced flossing routine. So we can learn more about your experience and what didn't meet your expectations, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.