We know how important it is to have a floss you love, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you. We did recently transition to a new microtextured fiber to provide you with an enhanced flossing experience. So we can help you further, please give us a call at (800) 566-7252.

Thank you for sharing your feedback with us, Robbie. We continue improving flossing materials to ensure the best products reach you. As you noticed, we transitioned to a new CleanTech fiber that is microtextured to effectively remove plaque and food debris between teeth and below the gum line and slides 50% more easily in tight spaces. We'll be sure to share with our team that you'd like to see the return of the previous floss version. Your loyalty and satisfaction mean a lot to us, and we'd like to learn more about your experience with our new Scope Outlast Floss Picks and what didn't meet your expectations. When you have a chance, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We're sorry to hear your Scope Outlast Floss Picks have been turning to shreds and getting stuck in your teeth. Please know, we have many quality and safety checks in place to ensure only the best products reach you, & that they're safe to use as directed. Based on your experience, we recommend you discontinue using this package of floss. So we can learn more and help you further, please give us a call at (800) 566-7252.

Thank you for sharing this with us, and we're sorry you're unhappy with the new Oral-B Scope Outlast Floss Picks, Bill. We're continuously improving our floss to ensure we deliver the best products. As a result, we transitioned to a new CleanTech fiber that is microtextured to provide an enhanced flossing routine. So we can learn more about your experience and what didn't meet your expectations, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We’re very sorry to hear you’re dissatisfied with the Oral-B Glide + Scope Outlast Floss Picks. Our flosses go through many quality checks to ensure they provide an excellent flossing experience, so we wouldn’t expect to hear this. We will be sure to share your experience with our Quality team. It may be helpful to know that floss can break more easily when caught on a rough surface of the mouth or tooth. Our flosses come in a variety of widths, so using a thicker floss may help prevent this breakage from occurring. We’d like to learn more from you, and get you flossing with an Oral-B floss you’ll love. Please give us a call at 1(800) 566-7252.

Thank you for sharing with us. Our team is always researching, and taking in feedback to help us design our Oral-B Glide + Scope. We appreciate you sharing that you aren't a fan, and we'll be sure to share this with our team. If you'd like to share more with us, please feel free to give us a call at (800) 566-7252.

Thank you for sharing you experience. Our Oral-B Glide is put through many quality checks to ensure they arrive to you in the best condition. We're sorry to hear that your floss pick was shredding. This can sometimes be the result of getting caught on a rough tooth or surface. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 566-7252.

We want every purchase of our floss to give your smile an incredible clean, so this definitely is a surprise to hear. The quality of our products is super important to us, and our team would love to hear more from you. We hope you'll give us a call when you have a second. (800) 566-7252

We expect your Oral-B Glide + Scope Outlast Floss Picks to be easy to glide through your teeth and be shred-resistant, and we're sorry this wasn't the case for you. With many quality checks during manufacturing, we'd like to learn more about your product details to send to Quality Assurance and help with your purchase. Please call us at 1-800-566-7252, M-F, 9 AM to 6 PM EST to discuss this further.