Quality printer

works well

Easy printing

Everything as promise.

I had to have help to even get it to connect and now it throws a lot of error messages, won't work with HP smart anymore I got a lemon and I wish I had not thought it was user error and just taken it back.

In fairness to HP, my experience was with HP Envy 6155e not the 6558e however owners of this series experience repeated reliability and connectivity issues with HP Envy 6000‑series printers, including the 6100e and 6500e/6558e models, particularly when using wireless functionality on a modern dual‑band home network. These devices frequently lose Wi‑Fi connectivity, become unreachable despite reporting a valid IP address, and often require complete reconfiguration after router restarts, SSID changes, or firmware updates. They appear highly sensitive to band steering and mixed 2.4 GHz/5 GHz environments that are standard on current ISP‑provided routers, leading to intermittent network visibility, failed access to the embedded web server, and inconsistent wireless printing. Additionally, the Windows driver and HP Smart ecosystem around these printers is unnecessarily complex. Automatic installation of HP class drivers and HP Smart components can create duplicate queues and confusion, while setup and management are heavily dependent on the HP Smart app, which may hang or fail during critical transitions such as Wi‑Fi setup and account linking. Across multiple models in the Envy 6000/6500e family, the wireless experience is fragile and highly dependent on ideal network conditions, making a direct USB connection or, in some cases, Wi‑Fi Direct, the only consistently reliable options for day‑to‑day use. Furthermore, you will find that the Ink cartridge replacements are very expensive, no affordable generic alternatives, and they do not produce as advertised the volume of print they state. HP used to represent quality, today it is capturing users with a low cost all in one device that frequently loses wifi, overly complicated software for setup and online features, and expensive ink cartridges you will drop $50 for on replacements. Lessons learned, I lost confidence in HP after this.

Bought it in September 2025 for occasional home/office use. So far (according to the onboard diagnostic data) it has printed 23 black %26 white pages and 71 color pages for a total of 94 pages (some of which are blank due to the ink cartridge fault but still count as printed, so the rel number is probably just above 80 pages). HP 68 cartridges are supposed to print 160 pages (B%26W) and the color ones around 120. The printer UI shows there is still ink in the cartridges but each page prints a very opaque pink. I have tried removing the cartridges and using a damp tissue to reactivate the ink - nothing on the B%26W cartridge and only cyan and magenta activate on the color (no blue). I bought it with my Sam's Club credit card and am a Plus member so I am going to figure out whether I can return it beyond the 90 day window. 14% page print performance of the B%26W cartridge is utterly unacceptable.

More bark thsn bite. HP is notorious for putting out unreliable desktop and computing printing products. I retired from 25-year career supporting HP and Dell computer and printer products for a large college campus. I never did, nor would I, recommend HP printers. The cost is in the ink designed to use out quickly. The printers jam, clog, and just quit. Careful.

Printer is glitchy (messages pop up about it being offline or configuration issues). Refill ink cartridges are $22.89 each, and you need both color & black, so you'll spend $45.78 every 88 pages. I've printed 22 pages and already had to reorder. If you very rarely print, this might be for you, but I would not recommend it for anyone printing more than just a few pages a week due to cost. The color print quality is average.

We print very little and I've had printer two month so far : 1) it takes forever to connect every single time I want to print...never had this issue before with my other HP Envy that this is replacing 2) it didn't want to recognize a change to photo paper, which I just worked around and would NOT accept 4x6 photo paper, which I didn't have time to figure out 3) the power button will not power off the machine 4) already got error of no paper when there was paper after changing out papers see #2, which is how I realized #3 5) realized it would only scan if I was willing to get involved with their "program", I don't have to scan but just know you cannot get all features if you're unwilling to join up with their Smart App...I just want a printer people Because of those issues, I plan to return before it is too late