Great prints from this printer, when you can finally get it to print. I'm reasonably tech savvy, but the app interface for these printers (I also previously had a 6400 series printer) is clunky. The prints are such high quality that I really want to give it 5 stars, but I just can't. Nevertheless I'll keep using it.

I'm retired and use the copier/printer functions for letters, downloads (mostly recipes). I have used the scan function 3 times. When I tried to use it the third time, the printer was offline. I could still print from Internet sites, but could not scan. It took over an hour with the help of an HP technical rep to reconnect. Part of the length of the session was due my difficulty understanding the rep. English was not her first language, but she was very patient. It simply took much longer than necessary. My Instant Ink sub has ended and I see that the printer is not connected again. When I install original cartridges, I assume that I will have to work with yet with another HP rep to get back on line. I'm dreading it already.

The printer was easy to setup with clear instructions. The cartridges really needed to be pressed in firmly (I failed three times before it worked), but printing itself was a breeze. The missing star is that printing requires the HP app and does not include the USB cable. I don't use apps on my laptop (personal preference, privacy, data) and wanted instructions on how to install a driver onto my computer. At least provide options for the customer beside apps. Also, I was surprised that a USB cable was not included. I am in my 30s and still security in a cable instead of WiFi. I think older folks might share a similar sentiment.

I wouldn't use this for big print jobs, but for the occasional document, it works well. There were a few hitches during setup, such as NOT BEING ALLOWED TO SCAN WITH THE HP APP WITHOUT AN HP ACCOUNT. (Seriously, this is egregiously poor design.) The HP app is rather clunky, and takes forever to start up, if at all, due to its internet-connection-centric dependencies. (We're past the realm of optimization being needed; the HP app needs a full redesign from the ground-up to prioritize efficient functionality FIRST, then we can deal with online account features later, AS NEEDED. HP. If you can hear me. The machines are fine. Rework the software.

I usually dislike my printers. They generally are a PITA to work, and break after a year or so. This one is very intuitive. I don’t have to fight with it to change cartridges, or jump through hoops to scan. Just does it’s thing. Now let’s see how long it laste~

I love the fact that I can print from my phone!!! Easy to use. Relatively quiet. The only thing that is problematic for me is having to put my WiFi password in after any type of interruption in power or reset of the router. The “keypad” is so tiny that it takes me about 10-15 minutes to just get the right letters and numbers typed. I suggest getting a stylus to have on hand. Other than that it’s a great printer.

The only objection I have to the Envy 6555e is it is considerably slower than the old Offce Jet Pro I had that was beginning to fail. What I like about it is its size - overall smaller than the Pro and therefore better in my space. I still haven't figured out the print settings though - not as easy as on the pro. but I'll get there eventually.

i wish there was still an option for mechanical connection to the computer. After every computer update, the printer loses Its connection and it's a hassle to reconnect it. The printer is also slower to respond to a Print command than when it was mechanically connected.

I like the HP copier but the ink cartridge is smaller and the color cartridge went fast. I hope it is easy to change it. I’ll have to read the directions. I like how I can make copies though my phone. Hope there is a phone number I can call for help.

HP printer works OK & fairly well serves the purposes of an 86 y/o retiree. However, the screen is EXTREMELY SMALL! Screen is very difficult to manage, especially by someone w/chubby fingers. I was NEVER able to scroll through the set-up when a power outage disrupted the connection between the printer & my computer -- (granddaughter finally got it set-up again). I have yet to print more than 1 page at a time because the printer arbitrarily prints multiple pages back-to-back!