It is a constant battle to get it to print. The screen is worthless, the program is difficult. I do not like the run around. i want to click print on an open doc and Just Have It Print! Is that too much to ask? It works then it doesnt. I cant change darkness, color, which pages or size. I would return it if i could. My old HP was so much better.

i wish there was still an option for mechanical connection to the computer. After every computer update, the printer loses Its connection and it's a hassle to reconnect it. The printer is also slower to respond to a Print command than when it was mechanically connected.

I like the HP copier but the ink cartridge is smaller and the color cartridge went fast. I hope it is easy to change it. I’ll have to read the directions. I like how I can make copies though my phone. Hope there is a phone number I can call for help.

The printer was easy to setup with clear instructions. The cartridges really needed to be pressed in firmly (I failed three times before it worked), but printing itself was a breeze. The missing star is that printing requires the HP app and does not include the USB cable. I don't use apps on my laptop (personal preference, privacy, data) and wanted instructions on how to install a driver onto my computer. At least provide options for the customer beside apps. Also, I was surprised that a USB cable was not included. I am in my 30s and still security in a cable instead of WiFi. I think older folks might share a similar sentiment.

I like the concept of the all-in-one, but the reality was that it kept bouncing me out and then it said it had a virus and then it said it needed me to continue using your free ink, which wasn’t really free. I don’t like it. It was very very deceptive. I wish I had a different printer.

This printer works great after resourcing and compiling many instructions and user guides. The only hassle to set up is how to set up for use. I cannot even tell you how. Outdated manuals and leave the rest to someone (like me) with a few years of sys admin experience. Or have a reddit account ready! Still a great device though. Update the instructions!

I'm retired and use the copier/printer functions for letters, downloads (mostly recipes). I have used the scan function 3 times. When I tried to use it the third time, the printer was offline. I could still print from Internet sites, but could not scan. It took over an hour with the help of an HP technical rep to reconnect. Part of the length of the session was due my difficulty understanding the rep. English was not her first language, but she was very patient. It simply took much longer than necessary. My Instant Ink sub has ended and I see that the printer is not connected again. When I install original cartridges, I assume that I will have to work with yet with another HP rep to get back on line. I'm dreading it already.

I love the fact that I can print from my phone!!! Easy to use. Relatively quiet. The only thing that is problematic for me is having to put my WiFi password in after any type of interruption in power or reset of the router. The “keypad” is so tiny that it takes me about 10-15 minutes to just get the right letters and numbers typed. I suggest getting a stylus to have on hand. Other than that it’s a great printer.

A very nice light weight printer. Was easy to set up and prints great. I was needing something to print front and back and this does that. Very quiet when printing. The only negative comment is the paper tray is not easy to use. Otherwise, I would recommend this printer.

I wouldn't use this for big print jobs, but for the occasional document, it works well. There were a few hitches during setup, such as NOT BEING ALLOWED TO SCAN WITH THE HP APP WITHOUT AN HP ACCOUNT. (Seriously, this is egregiously poor design.) The HP app is rather clunky, and takes forever to start up, if at all, due to its internet-connection-centric dependencies. (We're past the realm of optimization being needed; the HP app needs a full redesign from the ground-up to prioritize efficient functionality FIRST, then we can deal with online account features later, AS NEEDED. HP. If you can hear me. The machines are fine. Rework the software.