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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 481-490 of 2,009 reviews
Mar 20, 2025
DMOON44
4 out of 5 stars
4 out of 5 stars review

Typically Samsung Quality

[This review was collected as part of a promotion.] I only try to get Samsung TV's for my home as I like the quality of Samsung and the picture quality is very good. My only complaint is that the remote that comes with this TV is small and not lit up so you can see the buttons. Other than that I would recommend any Samsung TV, in fact we bought the 55" for our basement living room and a 40" for our bedroom.

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 6, 2025
BoxerKing
3 out of 5 stars
3 out of 5 stars review

Samsung tv

I like the unit but it stalls . The remote becomes ineffective. I can unplug the tv and it will resume operation. Not sure, but the problem seems to be with tv. In all honesty it could be a wifi issue, however the other tv in the house operates without issue.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

BoxerKing, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU6900 TV. You can check this by going to Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Feb 5, 2025
Knowmezo
5 out of 5 stars
5 out of 5 stars review

EyeMayZing Details

This was one of the best decisions that I've made in a long time. The price was within my budget. It is very well made with clean designs. And, the very best part is the color and quality of the pictures. I can almost see the textures on the fabrics of my DIY shows. Bonus,,easy to maneuver

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
Griff
5 out of 5 stars
5 out of 5 stars review

A very economical upgrade, too good to pass over!

I purchased this as a gift for my father, his LG went to a heavy blue tint. It was a perfect fit into his location, the adjustable height legs made it so. Image is very clean and sharp. My parents commented how it made their old westerns look modern.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 20, 2025
Alexis
5 out of 5 stars
5 out of 5 stars review

Best Value TV with Outstanding Quality

[This review was collected as part of a promotion.] The price is amazing, but the quality is even better. The large screen enhances the viewing experience, and I initially bought it with price as my main consideration, but it exceeded all my expectations. The interface is intuitive, fast, and packed with smart features, there's nothing missing. For the price, the quality is outstanding, and when it comes to Samsung, I know I can trust it. This is actually my second purchase, the first one was for my house, and this one is for my parents' bedroom. They're very satisfied with it. They frequently connect it to their computer as well, to watch broadcasts, and everything runs smoothly without any issues!

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
Chickpet
3 out of 5 stars
3 out of 5 stars review

Some great features

I am unable to get subtitles on some apps that I installed. I also bought a Bose sound bar and could not install it on the TV. I am able to get it on my LG TV. So I am a little disappointed. I chose the Samsung TV because, I love the TV plus option and the the clarity on the TV is much better.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Hi there, Thank you for reaching out and letting us know about the Closed Captioning issues you are experiencing with your DU6900 TV. Please know that most Streaming Apps have their own Settings for Closed Captioning. Go into each app and locate the settings icon to enable Closed Captioning. To access all other Closed Captioning Settings, go to Settings > All Settings> General > Accessibility > Caption Settings. The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Feb 5, 2025
Kirby 38
5 out of 5 stars
5 out of 5 stars review

Best picture ever!

My husband and I bought this last year for a Super Bowl party get together. we are so happy with it. It is the best TV we've had so far. Being it's an 85 inch big screen TV , I feel likeI feel like I'm in My very own Movie Theater sitting in my own recliner in my jammies with a blanket, nice and cozy , enjoying the best picture ever. I would highly recommend this TV.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 23, 2025
Conversegirl1
5 out of 5 stars
5 out of 5 stars review

Gorgeous display

[This review was collected as part of a promotion.] Beautiful display amazing for gaming the only thing I could complain about is after a bit the quick menu slows a bit and I want immediate no delay so sometimes I click the wrong thing then have to wait longer but still wouldn't trade my samsung for any other tv.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 15, 2025
Monkss
2 out of 5 stars
2 out of 5 stars review

Great picture while it lasted

I usually buy samsung no questions asked. But I just got this 65in crystal uhd tv and it's been 12 days and I got the black screen of death. After this and our washer and dryer sucking I'll be questioning buying samsung outside of cell phones. Just swapped the TV for another one at the store fingers crossed it was just a bad tv

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Monkss, If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options: call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Jan 31, 2025
Boo Hill
5 out of 5 stars
5 out of 5 stars review

I love my TV!

I purchased this TV about 3 weeks ago, and I am very happy with my purchase. The size is great for my bedroom. The picture is phenomenal and the amenities are terrific. I really appreciate the ease in which I can go from streaming back to. my cable choices.

Review from Samsung US
Helpful?2944RFFI236513954163060