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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 1-10 of 2,009 reviews
Jul 16, 2024
Monique
5 out of 5 stars
5 out of 5 stars review

Crystal Clear View

[This review was collected as part of a promotion.] This TV seems great! I was visiting a friend who bought this TV and I wanted one for myself. The screen was crystal clear like nothing I've ever seen before! It made everything so vibrant and I really enjoyed watching movies on it!

Review from Samsung US
Helpful?2944RFFI236513954163060
May 6, 2025
Navymom
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] I love everything about this TV...The picture is amazing,it's like you are right in the action...The colors are vibrant...My only problem is I have no way to hook up my Signia Streamline TV adapter...I wear hearing aids and this adapter allows me to stream the sound through my hearing aids...So that is my only complaint...

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 5, 2024
Sewanee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

60 in Samsung Sweet!!

So far so good. Pix and sound both nice but better with sound bar. Haven't had it long rnought to have tried all the features.

Helpful?2944RFFI236513954163060
Nov 14, 2024
Dave54
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice Tv but…

The tv is nice but there were no mounting screws or manual included in the purchase. The remote control is a total joke. If you're over 12 feet away it won't work. Controls are limited and confusing. Sam's Club was good as it always is but was disappointed with Samsungs cheapness for a costly TV.

Helpful?2944RFFI236513954163060
reply from Samsung

Dave54,Thank you for purchasing the Samsung DU6900 TV and for bringing your concerns to our attention. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product team. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Pro

Sep 20, 2025
Lynn
4 out of 5 stars
4 out of 5 stars review

Nice TV

The TV has a beautiful picture. The legs are set in a little from the sides so it fits on a smaller table. This was a big plus for us. The smart tv is set up great and very user friendly. Only complaint is the remote. Couls have added numbers.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 7, 2025
Lois
4 out of 5 stars
4 out of 5 stars review

Challenging for elders to operate.

Picture is great if and when I work through the maze of selections and questions. My eyesight is getting worse and all the small print on the icons is very challenging. Purchased a voice remote but it still asks question on screen. I have.considered bring my unsmart tv back..

Review from Samsung US
Helpful?2944RFFI236513954163060
Jun 5, 2025
GinaT1
4 out of 5 stars
4 out of 5 stars review

Good image, sounds not great

[This review was collected as part of a promotion.] Image looks good and clear, love that. I don't like the sound very much it sometimes comes in and out in sound of voice and background. Most of the time the background is louder than the voices or vice versa. I've had some issues streaming when one of the apps doesn't load and I have to restart the tv to be able to open said app. Otherwise good experience.

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 24, 2024
DrJM
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Extraordinary

This item was returned because it was damaged. I requested a refund and it was received. I plan to order another television after the holidays.

Helpful?2944RFFI236513954163060
Nov 6, 2024
TR
1 out of 5 stars
1 out of 5 stars review

Screen all busted

60" just finally arrived, box looked crushed but I honestly believed it would be very well packaged and protected. I was wrong it was really busted up. I ordered it online because it wasn't in stock but it's going to sam's club as soon as they open. If they don't have the Samsung then we will get something else that isn't cracked and busted up. I believe it happened because of FedEx delivery.

Helpful?2944RFFI236513954163060
reply from Samsung

Hi TR,Thank you for choosing Samsung and sharing your experience with us. We appreciate your patience in dealing with the hassle of an exchange. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~Samsung Advisor

Dec 28, 2024
bob
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lemon

Nothing against Sam's and nothing against Samsung. Just got a lemon. Samsung will be replacing the back panel just some loose wires.

Helpful?2944RFFI236513954163060