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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 441-450 of 2,009 reviews
Mar 21, 2025
Billy728
4 out of 5 stars
4 out of 5 stars review

Great screen but the software interface is buggy

[This review was collected as part of a promotion.] ## A Vivid Canvas Marred by a Sluggish Brush: A Deep Dive into the Samsung 65-inch QLED Q60A The allure of QLED technology, promising vibrant colors and striking contrast, drew me to the Samsung 65-inch Q60A. In the quest for an immersive home theater experience, this television, with its sleek design and tantalizing specifications, seemed a worthy contender. However, after several weeks of rigorous testing, a stark reality emerged: while the picture quality largely delivers on its promises, the television's painfully slow interface casts a long shadow over the overall experience, turning moments of cinematic enjoyment into exercises in frustrating patience. **The Visual Feast: QLED's Promise Fulfilled (Mostly)** Let's begin with the Q60A's strongest suit: its picture quality. Samsung's Quantum Dot technology, the heart of its QLED displays, undeniably delivers a visually compelling experience. Colors are rich and saturated, boasting a level of vibrancy that traditional LED TVs struggle to match. The 65-inch display, with its 4K resolution, renders images with remarkable clarity and detail. Watching nature documentaries or visually stunning films becomes a truly immersive experience, with every blade of grass and every subtle shade of color rendered with impressive fidelity.

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 20, 2025
mike
2 out of 5 stars
2 out of 5 stars review

poor pictures

I got this TV as a gift for Christmas. It was a replacement for my Sony 1080 which was 20 years old and worked well. The bottom line is that the Samsung does not have the same quality picture my old Sony. I am very disappointed. Can you help me with this problem?

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

mike, We appreciate you sharing your experience with the DU6900 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Mar 16, 2025
steveh3
4 out of 5 stars
4 out of 5 stars review

Good value

This is a nice TV for the price. I will note that this was an exact replacement when I moved into a new home. This TV is obviously large and when I was attempting to hang the original on the wall, I apparently pressed the screen with my thumb near the top center. When I turned on the TV, the screen was broken so beware of how it is handled. To be fair, the new TV instructions did warn the buyer not to press on the screen - this was a home move, and I didn't have the original instructions. The picture is excellent and the remote is easy enough to use. This TV features HDMI(Arc) but I wish it had an optical input to pair with surround sound system or other inputs.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 5, 2025
Android
4 out of 5 stars
4 out of 5 stars review

Great picture...but...

I am impressed with the picture quality, but have had issues with my cable box intermittently not being recognized by the television. I did a complete reset after contacting Samsung support, and it seemed to resolve the issue, but then happened once again on turning on the set and getting a 'No Signal' message in the 'Comcast, last viewing' display. Checking for HDMI 1 connection was found okay. Turning on/off television resolved issue, but unsure again each time I turn on set if my cable will come through.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 23, 2025
James1
4 out of 5 stars
4 out of 5 stars review

Nice television !

[This review was collected as part of a promotion.] Love the picture on this tv ! The sound is so-so and I'll probably add a small soundbar. There is one issue that has driven myself and my wife crazy and that's the fact that the remote HAS to point to the lower right bottom of the tv as that's where the small “reader” is for the remote. All the menus are on the left both upper and lower so you naturally want to point the remote in that direction but it must be lower right or you get no response.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 31, 2025
Too old for this
3 out of 5 stars
3 out of 5 stars review

Difficult to use.

I love the picture. It's crystal. The TV itself is very difficult to use. EXAMPLE: Let's say I switch to my FireStick. Then, when I am done watching what ever I was watching on the FireStick, I want to go back to cable TV. How do I do that??? Who knows. I have to literally shut off my TV & start over again. Also, there aren't enough ports on the back. I have my FireStick & Cable box plugged in. There is no where to plug in my BlueRay player. What if I want to show the pictures on my phone? Nope, can't do that, either.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Hello, Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Mar 23, 2025
Haloman1223
5 out of 5 stars
5 out of 5 stars review

Love the gaming features.

[This review was collected as part of a promotion.] Bought the TV so my girlfriend could watch tv in our bedroom and I could stream Xbox straight to the TV. I can now play Xbox in my bedroom without having to move the Xbox series x out of the living room. It is the big reasons why I prefer Samsung tv as I think they are the only ones able to do this and it works almost flawlessly most of the time. I am sure when it does glitch that it is probably the internet speed droping down. Also playing games like Pacman and trivia with the remote is pretty fun for a quick session waiting to watch a movie or TV show. Would recomond this TV to any fellow gamers who don't want to shell out more money for another xbox because gamepass works well on this tv. Even if you don't have Xbox, you can still buy games on your account and just play them streaming onto the TV. It doesn't have every game on the system, but it is amazing purchase and will buy another Samsung tv in the future.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 5, 2025
Stonepony
5 out of 5 stars
5 out of 5 stars review

Great value at this price point.

We bought this Samsung television before Christmas. Have had no issues so far. We love that the price was exceptional making it a no brainer to purchase. The wifi and Bluetooth on the unit work flawlessly. And the picture quality is amazing for a tv at this price point. We also like the feature of the built-in Fire TV.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 31, 2025
Mike98
4 out of 5 stars
4 out of 5 stars review

Good tv set, most of the time

[This review was collected as part of a promotion.] For the most I do enjoy the tv, image is sharp and the standard fetures are okay. The few things I don't like is the wifi connection just cuts out for no reason, sometimes I've had to unplug the tv so it would connect again. Also would've like to see more inputs.

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
streamergirl
4 out of 5 stars
4 out of 5 stars review

Beautiful picture, easy streaming access.

I am enjoying the new television very much; the picture is beautiful and access to streaming is easier than ever. However, I had a great deal of difficulty getting the device to pair with my Bose sound system. I finally had to purchase cables and a Blue Tooth to get the TV to pair with it. And every time I turn the TV on, I have to wait for the pop-up to ask me if I want to use the Bose. That's annoying. Maybe I need to ask a teenager to look at the "pairing" issue for me.

Review from Samsung US
Helpful?2944RFFI236513954163060