Customer reviews for LG 7.3 cu. ft. Gas Dryer with Sensor Dry forStuck dryer sheets
I purchased my dryer 4-20-2026. Dryer sheets keep getting stuck in the drum beneath the lint catcher.
Hello, Becky. Thank you for sharing what’s happening with your LG Dryer. We appreciate the details about dryer sheets getting pulled beneath the lint catcher, and we want to help you get this resolved so the unit performs the way it should. To allow us to properly investigate the details of your specific product model and to see how we can assist with the dryer sheet issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for dryer maintenance and troubleshooting: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James
Poor Quality
This is not the dryer you want. Purchased in February 2026 and with weeks and issues and still do. I am very disappointed with my purchase
Hello, Kay. Thank you for sharing your experience with your LG dryer. We appreciate the details about the issues you’ve continued to notice since your purchase, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
It's ok.
Unlike your mom, it doesn't do great with larger loads.
Hi Bravo, thank you for taking the time to share your feedback. We understand you’re not seeing the larger‑load performance you expected from your LG 7.3 cu ft Ultra Large Capacity Electric Dryer with EasyLoad Door and AI Sensor Dry, model DLE8400WE. This dryer is designed to manage full loads, and a few quick checks can help improve consistency. Make sure the lint filter is fully clean before each cycle, confirm the vent duct has no restrictions, and try using AI Dry or Normal so the sensors can adjust time and temperature for the best results. Your product manual is available here if you’d like to review recommended loading and cycle guidelines: https://www.lg.com/us/support/product/lg-DLE8400WE.AEWEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich
Good Dryer, can't see the control panel too dim.
Control Panel is so dim that I am having to make labels so that we know what cycle to choose from. I've bought new lighting, turned off the lighting in the room; nothing helped it's just too dim. Dries very well but we cannot figure out what setting to put it on if we can't see the control panel. I would send back the washer and drier if they had a control panel that was printed.
Hey there! We're here to ensure your LG dryer provides excellent performance with clear controls. We understand your dryer dries very well, but you're finding the control panel too dim, making cycle selection difficult. We truly want to help resolve this. Please send us a direct message @LGUSSupport with your dryer's model number, serial number, and original purchase date. We look forward to helping you! ^ Diego
Great dryer
[This review was collected as part of a promotion.] I bought this a couple of weeks ago . It’s very efficient and clothes are dry at end of cycle ! The door opens to the side and towards bottom . I expected it to open completely toward bottom but it’s less than half way open . I am not sure how beneficial that is to me .Still new so maybe I will find its purpose .
New and confusing
This dryer is delightfully large; dries just as hoped; have only a few questions: why won't the door stay open so I can move clothes from washer with both hands? why is the top slanted instead of flat which eliminates one of my main sorting spaces in my pantry? and, most importantly, why did I have to call your 800 number in order to get a real operating manual, because what comes with the dryer installation is worthless.
Hello, Mary! We appreciate your fantastic 5‑star review of your LG dryer! It’s great hearing that the large capacity and strong drying performance are hitting the mark for you. The questions you raised are thoughtful ones — the door design is meant to prevent it from swinging freely during loading, and the slanted top is part of the dryer’s styling and safety design. We're also glad you reached out for the full LG operating manual, since having the complete guide makes exploring all the features much easier! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
No right side vent for gas models- stupid design
[This review was collected as part of a promotion.] I searched specifically for dryers with side venting and when I went to install it, I found that gas models don't support right side venting. Not only that, but the gas line sticks out at the bottom right by 3", so I also can't rear vent and turn right with the pipe, which is the way I need to go. And even if the vent went somewhere else, I can't push the dryer up against the wall because the gas line sticks out so far rather than being mounted at an angle, or at least cut back closer to the back of the unit. I haven't been able to use it because I need to build some crazy venting contraption to hook it up.
Hey Gregory. When it comes to appliances, it's crucial to ensure that the one you have is the right fit for your home. We would love to learn more to see how we can help you find something better or to see what we can do to assist you. Please reach out to us on social media as soon as you can. Just send a private message to @LGUSSupport with your serial number and personal information. We have a dedicated team member ready to help. ~Ivy
Feature rich but door dud
[This review was collected as part of a promotion.] Overall, I like the dryer from the standpoint of being able to open it from top/down to move items from washer to the dryer more easily. However, I do not like the fact that the door when opened from the side will NOT stay open. You need to use your leg or other body part to hold the door open to remove clothes. As far as the features and drying ability, no issues.
Hi, Tracy. Thank you for taking the time to share your feedback on the LG Dryer (DLE8400WE) model. We understand that having a door that doesn't stay open can be disappointing when removing clothes. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We appreciate your positive remarks about the dryer's features and drying ability. We're glad to hear that these aspects met your expectations. Your feedback is crucial as we continuously strive to improve our products and provide the best user experience possible. Please be assured that we have taken note of your feedback regarding the door and will share it with our product development team. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
does not dry!!!
Consumer Reports recommended this dryer, however, my clothes have not once dried, remaining damp when the damp cycle is at 0. Also, the controls are in black against black and are hard to read. This might be a dud washer or the operator is not cognizant on how to use this dryer. It would be nice to know how to operate this dryer so I don’t have to replace it.
Hey there, Lynn! We want to ensure that your clothes always come out fully dry whenever you use your LG dryer, and we'd be happy to look into this further with you. This link (https://tinyurl.com/24yjhde8) offers a video that talks about different reasons why your laundry may not be drying, as well as offers tips that can help get it working again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried. We're here, and we're ready to ensure that you're taken care of! *Josh
TOTALLY AWESOME
I am very happy with both my LG washer and LG dryer! The clothes have never come out better in cleanliness and after dryer results--I've used most of the settings, from AI to specific and they've all been terrific--hopefully these will last me a lifetime--I'm VERY HAPPY with them!