Customer reviews for LG 7.3 cu. ft. Gas Dryer with Sensor Dry forGood Dryer, can't see the control panel too dim.
Control Panel is so dim that I am having to make labels so that we know what cycle to choose from. I've bought new lighting, turned off the lighting in the room; nothing helped it's just too dim. Dries very well but we cannot figure out what setting to put it on if we can't see the control panel. I would send back the washer and drier if they had a control panel that was printed.
Hey there! We're here to ensure your LG dryer provides excellent performance with clear controls. We understand your dryer dries very well, but you're finding the control panel too dim, making cycle selection difficult. We truly want to help resolve this. Please send us a direct message @LGUSSupport with your dryer's model number, serial number, and original purchase date. We look forward to helping you! ^ Diego
Not user friendly
Do not recommend. I loved my previous LG set. I was able to select a mode, then customize the options to fit my needs. The only options available are what are preset and most are med/high heat settings. I have a lot of office work attire and baby clothes that all need low settings and this is just not an option unless you choose quick dry, but then you lose the sensing option and you can only time dry.
Hey Jay. It sounds like your new dryer isn't offering the customization you're used to, and it's definitely challenging when you can't select the lower heat settings needed for delicate items like office wear and baby clothes. We understand how important it is to have precise control over your drying cycles. Many of our newer models, while having optimized preset cycles, can often be customized further. You might find additional cycle options or ways to fine-tune settings through the LG ThinQ app's download cycles. This could provide the flexibility you're looking for: https://www.lg.com/us/support/help-library/lg-thinq-how-to-use-download-cycles--20152746918577 To help explore more options, please send us a private message on social media @LGUSSupport with your dryer's model number and purchase date. We're here to help you find the best way to care for all your garments! ^ Diego
It's ok.
Unlike your mom, it doesn't do great with larger loads.
Hi Bravo, thank you for taking the time to share your feedback. We understand you’re not seeing the larger‑load performance you expected from your LG 7.3 cu ft Ultra Large Capacity Electric Dryer with EasyLoad Door and AI Sensor Dry, model DLE8400WE. This dryer is designed to manage full loads, and a few quick checks can help improve consistency. Make sure the lint filter is fully clean before each cycle, confirm the vent duct has no restrictions, and try using AI Dry or Normal so the sensors can adjust time and temperature for the best results. Your product manual is available here if you’d like to review recommended loading and cycle guidelines: https://www.lg.com/us/support/product/lg-DLE8400WE.AEWEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich
Grinding noise
I purchased this dryer a few month back and recently started noticing a grinding noise while drying.
Hey Cab! We completely understand how frustrating it is when a new appliance starts making an unusual grinding sound. A grinding noise can often be caused by worn components like the drum support rollers, a damaged felt seal, or even a small object caught inside. You might also find this resource helpful: https://shorturl.at/nLSfM. We'd love to investigate this and help you get it resolved. Please send us a direct message on social media to @LGUSSupport with your dryer's model/serial number. We're dedicated to getting your appliance running smoothly and quietly again! ^ Diego
Feature rich but door dud
[This review was collected as part of a promotion.] Overall, I like the dryer from the standpoint of being able to open it from top/down to move items from washer to the dryer more easily. However, I do not like the fact that the door when opened from the side will NOT stay open. You need to use your leg or other body part to hold the door open to remove clothes. As far as the features and drying ability, no issues.
Hi, Tracy. Thank you for taking the time to share your feedback on the LG Dryer (DLE8400WE) model. We understand that having a door that doesn't stay open can be disappointing when removing clothes. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We appreciate your positive remarks about the dryer's features and drying ability. We're glad to hear that these aspects met your expectations. Your feedback is crucial as we continuously strive to improve our products and provide the best user experience possible. Please be assured that we have taken note of your feedback regarding the door and will share it with our product development team. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Excellent dryer, so smart, easy to use, very quiet
[This review was collected as part of a promotion.] Have used dryer a couple of weeks & it's so smart, easy to use & quiet. The clothes are completely dry & not a wrinkled mess when done. The door can open side to side or from the top which is helpful when washing bid bulky items vs normal loads. Many options to choose from & shows time during each cycle. The one thing I'm not wild about is the top of the dryer is slanted, so stuff you put on top slides off.
Dryer is Nice
[This review was collected as part of a promotion.] Bought this DLE8400WE to match the washer. My old LG combo W/D was over 15 yrs old and I was not satisfied with the seal inside my front loader. I could never get it cleaned always had black spots inside and outside the seal even if I cleaned it out. The smell inside the seal was really bad. The new dryer is really nice. It has electronic keypad and it’s easy to use. I like the newer update the dust container. We are happy on our purchase. Lg has been a good investment for us. Hopefully they will last a long time like our other combo.
Hey Rothy, thanks for sharing your experience with the DLE8400WE. It’s great to hear the upgrade has been such a positive change, especially after dealing with that old front‑loader seal. The updated lint container and easy‑to‑use electronic controls really do make a difference day‑to‑day. We’re glad this new setup has been a solid investment for you, and we hope it serves you just as long as your previous LG pair. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich
does not dry!!!
Consumer Reports recommended this dryer, however, my clothes have not once dried, remaining damp when the damp cycle is at 0. Also, the controls are in black against black and are hard to read. This might be a dud washer or the operator is not cognizant on how to use this dryer. It would be nice to know how to operate this dryer so I don’t have to replace it.
Hey there, Lynn! We want to ensure that your clothes always come out fully dry whenever you use your LG dryer, and we'd be happy to look into this further with you. This link (https://tinyurl.com/24yjhde8) offers a video that talks about different reasons why your laundry may not be drying, as well as offers tips that can help get it working again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried. We're here, and we're ready to ensure that you're taken care of! *Josh
[This review was collected as part of a promotion.] I've been using my LG top load washer and dryer for a while now. Im going on 60 days and I'm really happy with them! Here's why I think they're a great choice: Dryer: Easy-to-Clean Lint Trap: The lint container is super easy to access and clean. I love that I can get it 100% lint-free, which is great for keeping the dryer running efficiently and preventing fires. Even the slot where the container goes is a breeze to clean! Fast Drying Time: My clothes are always dry in under an hour, which is a huge time saver. Automatic Shut-Off: This is a fantastic feature! The dryer senses when the clothes are dry and shuts off automatically. Not only does this save energy, but it also gives me peace of mind knowing it won't overheat or potentially cause a fire. Washer: Large Capacity: I can easily wash my king-size comforter in this washer, which is a big plus. Efficient Soap Dispenser: I like how the washer sprays all the detergent from the dispenser directly onto the clothes, ensuring they get thoroughly cleaned. Quiet Operation: It's not a noisy machine, which is a nice change from my old washer. Versatile Wash Options: I can choose a deep wash for heavily soiled items or a water-saving wash for smaller loads, which is great for conserving water. Overall: I'm really impressed with the performance and features of my LG washer and dryer. They've made laundry day much easier and more efficient. If you're looking for a reliable and feature-rich laundry set, I highly recommend checking out LG Top Load DLE8400BE!
Hi there, thanks for sharing your experience with the DLE8400BE. It’s great to hear the washer and dryer have been performing so well — fast drying, easy cleaning, quiet washing, and plenty of capacity. Sounds like they’ve really streamlined laundry day for you. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich
Not worth the money!
This gas dryer comes with the worst operator manual ever! The dryer comes with multiple settings that take more than one cycle to dry - the drying sensor is located in front so will shut off if it detects any semi-dry item. Repair person advised me not to use energy saver and use time dry only - could have gotten away with a much cheaper dryer if that was how I was going to use it! Disappointed!
Hi there. Thank you for taking the time to share your detailed experience with the LG DLG8401WE. We understand your disappointment with the operator manual and the performance of the dryer. Your feedback is invaluable, and we'll make sure it is shared with our team to address these concerns and improve our products. Thank you for choosing our product and providing such detailed feedback. Your experience helps us strive to serve our customers better in the future. ~Ken