Was looking for a system that wouldn't record audio as my clients talk about personal matters and share sensitive information about retirement and investments. Did want video for security and as a deterent from break-ins though. This is a great balance. If I need audio in reception or other area I can always add it with Wi-Fi camera per Night Owl.

By far the worst security cam system I've ever used! The swan I thought was the worst but this takes the cake. Heat issues that cause it to shut down. Can't display the video out of HDMI without crashing it. Cameras are supposed to be heat sensing but yet detect leaves as a human face. But then when a human walks all the way across the camera field it two-thirds of the time doesn't pick it up! Notifications are incredibly slow. App is even worse. This brand should be completely removed from Sam's club, does Minot match up to the , does match the quality I would expect from any product offered. Avoid at all cost!!!!

Have spent months yes months working with this company to solve recording issues with their product. First if you are having an issue adjusting the zone sensitivity for each camera under record settings it’s not just you. We tried it on 4 different phones and the system will just reset it to medium if you set the lowest setting. They tried to play it off as a phone issue. Nope. Ultimately they didn’t address the issue and implied a refund and then recanted because it went past 30 days even though we had been working the issue. To make matters worse during the troubleshooting they shipped me a replacement nvr and put it is a large usps mailer box with absolutely no packing material. Ultimately this was not a fix. This system will say it sees a face or car when there is nothing there. The main reason I wanted to adjust the sensitivity. Just so you know they use the same software on all their kits so I would avoid them all together. If I could give 0 stars for this company I would. Absolutely terrible experience and product.

THIS COMPANY SOLD THIS PRODUCT KNOWING THE SOFTWARE DID NOT WORK FOR COMPUTERS. WHEN I CALLED SUPPORT THEY TOLD ME THEY WERE WORKING ON IT. THEY TOLD ME EVERYBODY THAT HAS THIS SYSTEM IS IN THE SAME BOAT. I CALLED BACK A WEEK LATER AND GOT THE SAME STORY. I ASKED TO SPEAK TO A SUPERVISOR THAT I COULD UNDERSTAND THEY SAID NO. TOLD ME TO TAKE IT BACK TO SAMS CLUB. VERY POOR !!! ONLY A FOOL WOULD BUY THIS SYSTEM AFTER HEARING THIS !!!

SAVE YOUR MONEY. THEIR PRODUCTS LEAK WATER, THEN THEY BLAME YOU FOR IT HAPPENING! NIGHT OWL HAS ZERO CUSTOMER SERVICE, AND TRULY DOESN'T HELP THE PURCHASER! GOING TO HIT MY CREDIT CARD COMPANY FOR THE MONEY BACK, CAUSE THIS COMPANY TRULY IS A FAILURE TO ITS CUSTOMERS! STAY AWAY FROM NIGHT OWL N THERE'S SO MANY BETTER COMPANIES!

I bought this as an upgrade for to go with the cameras already installed. Works better than before. So pleased with product.

Been a night owl customer for years, upgraded every few years. This is our third system and very happy with it.

Could not be happier with the product and the iPhone app! >>>> other home security options! Would buy again!

I have been with Night Owl for over 10 years. They decided to kill the Mobil App making your system worthless. If you wish to stay with a Night Owl you have to purchase a whole new system with no consideration of your years of loyality.

JUNK. Waste of money and waste of time installing them. They are not reliable, false alarms and miss what you actually want. Hard to navigate to video. The old cameras were heat sensors and trigger easily except for actual events.