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Customer reviews for Night Owl 4K Cameras with 2TB DVR Security System, 10pk. for
Night Owl 4K Cameras with 2TB DVR Security System, 10pk.
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3.6 out of 5 stars
stars
94 ratings72 reviews
  1. 5 stars51% (48)
  2. 4 stars12% (11)
  3. 3 stars7% (7)
  4. 2 stars4% (4)
  5. 1 star26% (24)

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Showing 21-30 of 72 reviews
Feb 8, 2024
Reviewer name: Nata
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Garbage

Went in and out, it was out of service most of the time. I had to return it.

Helpful?24RMLPEY3KCO13953568491
reply from Night Owl

Thank you for taking the time to review your product. We are very sorry to hear of the experience you had with the application feed. We offer online and phone support as well as back our all our products with a full one year warranty in case of material defect or failure. If you should ever experience any issues with our products in the future, please visit support.nightowlsp.com to contact our support team who will quickly assist. Thanks, Night Owl SP Digital Support

Aug 23, 2025
Reviewer name: Jure
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Je

Excellent product with a very good price

Helpful?24RMLPEY3KCO13953568491
Apr 22, 2025
Reviewer name: chipper
1 out of 5 stars
1 out of 5 stars review

JUNK. Waste of money and waste of time installing them. They are not reliable, false alarms and miss what you actually want. Hard to navigate to video. The old cameras were heat sensors and trigger easily except for actual events.

Helpful?24RMLPEY3KCO13953568491
reply from Night Owl

We’re sorry to hear the system didn’t meet your expectations, Chipper. Your feedback is important, and we’d like the chance to help improve your experience. Please contact our support team at 1-866-979-0580 so we can assist further.—Night Owl SP Digital Support Team

May 20, 2026
Reviewer name: Unbelievable
1 out of 5 stars
1 out of 5 stars review

Killed my system, no discount or credit to upgrade

I have been with Night Owl for over 10 years. They decided to kill the Mobil App making your system worthless. If you wish to stay with a Night Owl you have to purchase a whole new system with no consideration of your years of loyality.

Review from nightowlsp.com
Helpful?24RMLPEY3KCO13953568491
Apr 12, 2024
Reviewer name: M C E
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Satisfied with purchase

The DVR is working great. Only have one negative comment. The unit supports 10 cameras. I am using 6. I cannot find a way to disable the other 4 unused cameras and they fill one third of the TV screen with unused blank camera spaces. Other than that a good security system.

Review from nightowlsp.com
Helpful?24RMLPEY3KCO13953568491
Jan 20, 2024
Reviewer name: Pickedanicknamenotused
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Positives of this product are that the color and picture clarity is good. Easy to install, connects to both monitor and phone app. Negatives of this product is that video relay to screen is a little delayed and the wide angle distortion starts to far from the camera for our needs.

Review from nightowlsp.com
Helpful?24RMLPEY3KCO13953568491
Jan 10, 2026
Reviewer name: Karen
1 out of 5 stars
1 out of 5 stars review

These are garbage. Don't buy them. 2 years in, 4 of the cameras no longer work the DVR HDD is dead, and customer service is non responsive and not at all helpful. My cameras sound a voice alarm at random even though I have sound alerts turned off on each one. The app is garbage. Run the other way.

Helpful?24RMLPEY3KCO13953568491
reply from Night Owl

We’re truly sorry to hear about your experience, Karen. This is not the level of quality or support we aim to provide, and we understand how upsetting it is to have multiple components fail over time. Camera alerts sounding unexpectedly, hard drive failure, and app issues are all things our technical team should be addressing with you directly, and we apologize if you’ve felt unheard. Even outside of initial purchase timelines, we want to review what’s happening with your system, including the DVR hard drive and camera alerts, to see what support options may still be available. If you’re willing, we encourage you to contact our support team again so we can look into this more thoroughly and help resolve these issues as best we can. – Night Owl SP Digital Support Team

Dec 17, 2025
Reviewer name: Dayan
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Scams!!!

It is a scam from this seller.

Review from walmart.com
Helpful?24RMLPEY3KCO13953568491
Sep 18, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Don't purchase

Not worth the spend, they stop working after a few months

Helpful?24RMLPEY3KCO13953568491
reply from Night Owl

Thank you for sharing your experience. We’re sorry to hear you’ve had cameras stop working after only a few months. That isn’t the experience we want for our customers. Please contact Night Owl Support so our team can help troubleshoot the issue and review any available warranty or replacement options. – Night Owl Digital Support Team

Jun 24, 2024
Reviewer name: Snake
1 out of 5 stars
1 out of 5 stars review

Bad product and software

You can't download your video if it did not recognize it as an event. The server is also always offline. I'm sorry I purchased it

Helpful?24RMLPEY3KCO13953568491
reply from Night Owl

Thank you for the feedback and sorry to hear you are not satisfied with your system. You have several options in how to setup recording. The main options are continuous recording versus event based recording. If you would like help better understanding these options please reach out to our technical support team via 'Contact Us' on our brand site Nightowlsp.com. We look forward to assisting you and ensuring you are happy with your system setup. Thanks, Night Owl SP Digital Support Team