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Customer reviews for Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A for
Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A
4 out of 5 stars
stars
789 ratings702 reviews
  1. 5 stars63% (495)
  2. 4 stars9% (74)
  3. 3 stars7% (55)
  4. 2 stars7% (53)
  5. 1 star14% (112)

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Showing 41-50 of 702 reviews
Feb 27, 2026
Reviewer name: Jess_87
5 out of 5 stars
5 out of 5 stars review

Great Machine!

I've had mine for around a year now and love it! I'm not a huge coffee drinker but do like one occasionally. What I am, is more of a tea drinker - this machine does it all!

Review from sharkninja.com
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Jan 14, 2026
Reviewer name: 2026
5 out of 5 stars
5 out of 5 stars review

Great product

So far, love it. Have an older version at home but got this one for the office. Easy to set up and use. Wish it had the filter with it like the older version had when I bought it.

Review from sharkninja.com
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Feb 10, 2026
Reviewer name: Kathie4064
4 out of 5 stars
4 out of 5 stars review

Great features

I am totally happy with the taste of the coffee from the pot and the pod. I don't like the separate pod maker. It is so awkward and I have to find a place to put it when it's not being used.

Review from sharkninja.com
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Mar 7, 2026
Reviewer name: hmomof2
5 out of 5 stars
5 out of 5 stars review

Well Thought Out

So many options! Great design. I love the flexibility of using K cups or making tea in a flash. Often I use it to make a quick bowl of oatmeal.No regret in making this purchase.

Review from sharkninja.com
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Jan 17, 2026
Reviewer name: Justten
5 out of 5 stars
5 out of 5 stars review

We love this coffee maker. It has been a great addition to our kitchen. The only complaint I have is I wish ninja made a pod to fit in the pod adapter so you can brew just one cup of whatever you want.

Review from sharkninja.com
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Jan 20, 2026
Reviewer name: Mori
5 out of 5 stars
5 out of 5 stars review

Great coffee!

I bought this as a Christmas gift for my husband and he was afraid of it at first, but after the first week he said it was the best coffee maker he's ever had! I love the frother and look forward to my morning "specialty" coffees! Win win 😆

Review from sharkninja.com
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Nov 17, 2022
Reviewer name: Blinders
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than expected

First thoughts after opening the box was that it felt too light to be a quality product. Using it for three weeks changed that opinion. Yup, it's still light... but does everything it is touted to do flawlessly. We tried a timed carafe and the coffe was rich and flavorful. Use the Aieve reusable k- cup daily and the coffee tastes much better than with our old Keurig machine. I also use the 4 oz specialty mode every afternoon and froth the milk (unsweetened vanilla almond milk) to make a cappuccino. My wife uses the water mode several times a day. Every thing works great... and is intuitive. Most importantly, the coffee tastes great. BTW, we always use the "Rich" setting when using the pods (except for the "Special" setting).

Review from sharkninja.com
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Oct 26, 2025
Reviewer name: Pepper46
2 out of 5 stars
2 out of 5 stars review

Kcup Pods won't brew.

The maker doesnt't brew pods. just spews steam all over and no coffee. Regular brew cycle works fine..One would think that the amount of money spent on this you could rely on it to work as intended. So far trying to get assistance has been futile. I don't see me pruchasing any more of the Ninja products.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to share your experience. We’re truly sorry to hear that the pod brewing function hasn’t worked as expected and that your attempts to get assistance have been frustrating. That’s not the experience we want for any of our customers. The DualBrew Pro should brew pods smoothly, and what you’ve described sounds like a malfunction. We’d love the opportunity to make this right. Please reach out to our Customer Support team at1-800-365-0135 we’ll prioritize your case and do everything we can to help resolve the issue. We appreciate your feedback and hope to restore your confidence in our products. Warm regards, Ninja Kitchen US

May 30, 2022
Reviewer name: NinjaHappy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Even Better Than I Hope For

I use it everyday not just for coffee but to make soups & whatever. Love everything about it & was surely worth waiting for. It is my new go to in the kitchen. Just today I used the boiling water tool to put water in a cup then pour it out & turned cup upside down onto my butter which was frozen. It worked like charm & I didn't miss a beat preparing my recipe.

Review from sharkninja.com
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Nov 29, 2022
Reviewer name: CDB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Grounds in every cup brewed.

This was not worth the money, I returned it. Any type of coffee I brewed basket or pods, grounds were in it. Everytime. I returned to place of purchase. Ill stick with my simple single pod pot. I read all instructions and tried several times and it did not work well for me.

Helpful?6HLZR7Y3YG8X13952453829