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Customer reviews for Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A for
Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A
4 out of 5 stars
stars
789 ratings702 reviews
  1. 5 stars63% (495)
  2. 4 stars9% (74)
  3. 3 stars7% (55)
  4. 2 stars7% (53)
  5. 1 star14% (112)

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Showing 1-10 of 702 reviews
Jul 31, 2026
Reviewer name: KylaH
5 out of 5 stars
5 out of 5 stars review

Quality coffee machine

Ninja is my go to brand. I have used their products since 2016. The DualBrew Pro is a great upgrade to any coffee machine. The taste is like a coffee shop at home. I use mine twice a day. I have one at home and one in my classroom. It is light weight and easy to move. It’s an added bonus to have a frother attached. The machine and materials are easy to clean. I’ll would recommend this coffee machine.

Review from influenster.com
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May 16, 2026
Reviewer name: CrystalS
5 out of 5 stars
5 out of 5 stars review

Coffee Shop Quality at Home

The Ninja DualBrew Pro has completely upgraded my morning routine. I love that it gives you the option to brew both coffee grounds and pods, so it works for whatever mood I'm in. The coffee comes out hot, flavorful, and fast every single time. The built-in frother is a huge bonus and makes homemade iced coffees and lattes taste like they came from a café. It's also super convenient being able to brew anything from a single cup to a full carafe. The machine feels sturdy, easy to use, and surprisingly simple to clean. If you want one coffee maker that does almost everything, this is absolutely worth it. Perfect for busy mornings, entertaining guests, or anyone who just loves good coffee.

Review from influenster.com
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May 17, 2026
Reviewer name: ChelseaM
5 out of 5 stars
5 out of 5 stars review

Amazing investment!

I am beyond obsessed with this coffee maker- I adore that it can brew both loose grounds and pods and I love the frothing attachment. It's also an amazing feature that it has a separate line for hot water so your tea or oatmeal won't taste like coffee. It has lasted us over 5 years of every day use and has won me over for life.

Review from influenster.com
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Mar 6, 2026
Reviewer name: Mde1010m1
5 out of 5 stars
5 out of 5 stars review

Does everything very well.

This machine is awesome. I love that it's multifunctional. Although it originally came out with the 3 pin needle, Ninja has updated it to the standard 1 pin. There are 0 spills.

Review from sharkninja.com
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Feb 6, 2026
Reviewer name: GANNON D
5 out of 5 stars
5 out of 5 stars review

Best at home coffee/tea ever

I was simply blown away when my dream came true and I received the Ninja Dual Brew Pro entered my life. I have been a fan of Ninja since my first time using a foodie and knew I had to include a full breakfast drink option when I saw this and haven't looked back since

Review from influenster.com
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Feb 17, 2026
Reviewer name: Reine
5 out of 5 stars
5 out of 5 stars review

Grest features and well designed

I purchased this machine while I was on vacation in S Carolina. I had it shipped to my home in Florids as I did not want to have to carry it with me while flying. I was not able to get to it until the last few days due to medical issues. I love the way it functions, but am not able to use the pods that I purchased, especialy for my model. I put the pods in as directed but the pod cover will not close. This is a very big disappointment to me. I have to find a phone number to call Ninja and see what I am doing wrong. I would stilll buy it again. I love the machine.

Review from sharkninja.com
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Jan 13, 2026
Reviewer name: Bradeyjoe97
5 out of 5 stars
5 out of 5 stars review

Just bought this and the delay feature is amazing. Each morning I come down to the kitchen and the room smells like coffee and a pot is ready for me and my partner as we dash out to work! I love that you can set the brew style and love the display on the machine. Quality is a 10/10 ease of use is a 8/10 and overall machine is a 9/10!

Review from sharkninja.com
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Jan 26, 2026
Reviewer name: Mary’s coffee
4 out of 5 stars
4 out of 5 stars review

Great features.

This is my second machine. I had the old one for about four years and it got stuck on the no B B clean cycle. I am concerned about that happening again but I feel like I got my money's worth. I love the cold brew style and make a pot of that every other day. My husband loves the pod cycle for hot coffee. It works great for us. I would give it 5 stars but the cleaning cycle worries me.

Review from sharkninja.com
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Mar 2, 2026
Reviewer name: Product No Good
1 out of 5 stars
1 out of 5 stars review

READ REVIEW BEFORE BUYING NINJA COFFEE POT

WE ARE EXTREMELY DISAPPOINTED WITH OUR NINJA COFFEE POT!!!!!!! We bought our Ninja Dual Brew about a year ago, but have used it for less than a year and it no longer brews coffee. It begins the brewing process and then beeps after we select our coffee choice. When we try to retrieve the K-Cup, it has built up pressure in the machine and it exploded hot water and grinds out of the top of the machine. We have had three coffee pots over the last 20 years and this is the worst system we have ever had. We have always kept it clean and maintained it as recommended. VERY DISAPPOINTED!!!!

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you have experienced with your coffee maker, and we understand how frustrating and disappointing this situation must be. To help get this resolved as quickly as possible, please try our troubleshooting guide below. If the steps do not resolve the issue, the guide will direct you to our Customer Support Team for further assistance: https://support.sharkninja.com/en-CA/article/CFP300-Series-Ninja-DualBrew-Pro-Specialty-Coffee-System-Troubleshooting-Guide-ca Kind regards, Ninja Kitchen

Jan 3, 2026
Reviewer name: Susiew001
1 out of 5 stars
1 out of 5 stars review

Poor

I would not recommend this product. First thing right out of the box the k pod would not work. Sent me a replacement slip in k pod and it would not work either. Then they sent me just the main coffee machine. K pod work with that but you coffee is not drinkable. K pod puts a lot of coffee ground in it. Now just using the regular coffee pot it is now putting a lot of coffee grounds in my coffee. Makes it impossible to get a good cup of coffee. All ninja products I have bought have been really good except for this coffee maker. Don't waste your money on it. I surely wished I wouldn't have.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re devastated to hear that the K-pod on your Ninja machine didn’t work right out of the box, and that the replacement caused grounds in your coffee, making it undrinkable. We completely understand how frustrating this must have been, and we truly appreciate your support for Ninja. It sounds like this is the only product you’ve had an issue with, and we’ll make sure to share your feedback with the relevant teams internally. We hope your issue has since been resolved, but if there’s anything more we can do to improve your experience or if you’d like to share additional thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen NA.