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Customer reviews for Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A for
Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A
4 out of 5 stars
stars
789 ratings702 reviews
  1. 5 stars63% (495)
  2. 4 stars9% (74)
  3. 3 stars7% (55)
  4. 2 stars7% (53)
  5. 1 star14% (112)

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Showing 21-30 of 702 reviews
Jan 16, 2026
Reviewer name: nohemim7315_9275
5 out of 5 stars
5 out of 5 stars review

Worth the money

Im in love with this coffee maker. It's so convenient to be able to do both k cups or a full pitcher. You can mimic an espresso shot without the big machine and breaking the bank! It has a self cleaning option to make it hassle free which is a plus in my books. Depending on your countertop space you can choose to move the water tank in two different positions, right behind it or on to the right side of the machine. I also love how it's super quiet and doesn't make too much noise. I attached my TikTok video to show you this beautiful machine in action 🫶🏽

Review from influenster.com
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Mar 2, 2026
Reviewer name: Product No Good
1 out of 5 stars
1 out of 5 stars review

READ REVIEW BEFORE BUYING NINJA COFFEE POT

WE ARE EXTREMELY DISAPPOINTED WITH OUR NINJA COFFEE POT!!!!!!! We bought our Ninja Dual Brew about a year ago, but have used it for less than a year and it no longer brews coffee. It begins the brewing process and then beeps after we select our coffee choice. When we try to retrieve the K-Cup, it has built up pressure in the machine and it exploded hot water and grinds out of the top of the machine. We have had three coffee pots over the last 20 years and this is the worst system we have ever had. We have always kept it clean and maintained it as recommended. VERY DISAPPOINTED!!!!

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you have experienced with your coffee maker, and we understand how frustrating and disappointing this situation must be. To help get this resolved as quickly as possible, please try our troubleshooting guide below. If the steps do not resolve the issue, the guide will direct you to our Customer Support Team for further assistance: https://support.sharkninja.com/en-CA/article/CFP300-Series-Ninja-DualBrew-Pro-Specialty-Coffee-System-Troubleshooting-Guide-ca Kind regards, Ninja Kitchen

Jan 26, 2026
Reviewer name: Mary’s coffee
4 out of 5 stars
4 out of 5 stars review

Great features.

This is my second machine. I had the old one for about four years and it got stuck on the no B B clean cycle. I am concerned about that happening again but I feel like I got my money's worth. I love the cold brew style and make a pot of that every other day. My husband loves the pod cycle for hot coffee. It works great for us. I would give it 5 stars but the cleaning cycle worries me.

Review from sharkninja.com
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Dec 29, 2025
Reviewer name: TDB1
2 out of 5 stars
2 out of 5 stars review

Disappointed

Very disappointed in this coffee maker as we have other Ninja products and very impressed with those. We have had this machine for a few days now and have tried different things/methods to get to work but can't seem to get to work without a mess or overflow with coffee grounds. The coffee filters that come with the machine you can just throw out as nothing but overflow and grounds in coffee. We purchased other filters and had better results. Tried the pod feature and was hoping for better results but once again grounds in coffee and a lot of splash over.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for sharing your experience with us. It’s disappointing to hear that the coffee maker hasn’t met your expectations, especially since you’ve had great results with other Ninja products. We’d like the opportunity to review this further and assist you in resolving the issue. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us, and our team will be happy to help. Kind Regards, Ninja Kitchen US.

Jan 3, 2026
Reviewer name: Susiew001
1 out of 5 stars
1 out of 5 stars review

Poor

I would not recommend this product. First thing right out of the box the k pod would not work. Sent me a replacement slip in k pod and it would not work either. Then they sent me just the main coffee machine. K pod work with that but you coffee is not drinkable. K pod puts a lot of coffee ground in it. Now just using the regular coffee pot it is now putting a lot of coffee grounds in my coffee. Makes it impossible to get a good cup of coffee. All ninja products I have bought have been really good except for this coffee maker. Don't waste your money on it. I surely wished I wouldn't have.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re devastated to hear that the K-pod on your Ninja machine didn’t work right out of the box, and that the replacement caused grounds in your coffee, making it undrinkable. We completely understand how frustrating this must have been, and we truly appreciate your support for Ninja. It sounds like this is the only product you’ve had an issue with, and we’ll make sure to share your feedback with the relevant teams internally. We hope your issue has since been resolved, but if there’s anything more we can do to improve your experience or if you’d like to share additional thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen NA.

Feb 18, 2026
Reviewer name: HannahR
5 out of 5 stars
5 out of 5 stars review

10000/10 coffee maker

My absolutely favorite coffee machine! Ninja products never miss. I've had mine for a few years and it's still going strong! It makes the best coffee and is super quick. I love that you can set a timer to have it brew at a certain time in the mornings, I'm able to wake up to a freshly made cup of coffee. This coffee maker has been a complete game changer, I'm telling you. I love that you can do regular coffee grounds and the k-cup pods. Ninja products are always worth the investment in this one is no different. There's so many features to it. Highly recommend if you drink coffee, tea, or really any hot/cold beverage.

Review from influenster.com
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Jun 12, 2026
Reviewer name: FazilaH
5 out of 5 stars
5 out of 5 stars review

I'm so happy ❤️👍🏻👍🏻👍🏻👍🏻

I am very satisfied with my NINJA product.It is very easy to use,works efficiently, and saves a lot of time.I would definitely recommend it to others .

Review from influenster.com
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Jun 12, 2026
Reviewer name: MekhribonG
5 out of 5 stars
5 out of 5 stars review

I love my coffee maker

I love the Ninja Dualbrew. It’s so good and easy to use. Not too noisy and easy to setup. Allows fora variety of brew sizes. From single cups to full pods.

Review from influenster.com
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May 2, 2026
Reviewer name: JudyMG
5 out of 5 stars
5 out of 5 stars review

Great duel coffee features.

I bought my 2 years ago. I love it , k cups works great with any brand I buy, coffee pot is great to. We use it everyday, I've never had a problem with it.

Review from sharkninja.com
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May 16, 2026
Reviewer name: MichelleE
5 out of 5 stars
5 out of 5 stars review

The best coffee maker

Súper easy to use, doesn't take up much space, and is self cleaning. It makes coffee shop-quality coffee in seconds. I love that it has many different functions and a milk frother.

Review from influenster.com
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