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Customer reviews for Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A for
Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A
4 out of 5 stars
stars
789 ratings702 reviews
  1. 5 stars63% (495)
  2. 4 stars9% (74)
  3. 3 stars7% (55)
  4. 2 stars7% (53)
  5. 1 star14% (112)

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Showing 291-300 of 702 reviews
Aug 21, 2021
Reviewer name: tara82
5 out of 5 stars
5 out of 5 stars review

A personal coffee bar

[This review was collected as part of a promotion.] This machine does everything. It makes a full pot of coffee, it makes a single cup, it can give you temperature controlled water and it even has a built in foaming arm. Everything snapps together and slides into place easily, it is easy to make a delicious and fast cup of coffee, tea, cocoa, or cappuccino. As with all ninja products this machine is sleek and beautiful in design.

Review from sharkninja.com
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Sep 8, 2024
Reviewer name: Need my wake up juice
1 out of 5 stars
1 out of 5 stars review

Great for short term use

I purchased thus machine just over 2 years ago. I have absolutely loved the machine. It brewes the perfect drip coffee every time. The convenience of the rotatable water reservoir makes this an ideal machine for small/limited spaces. The hot water option is perfect for tea, boiling water to make quick oats, ect. About a year in of daily use the light to indicate the power button stopped showing. No big deal, easy enough to find after a year of use. Fast forward a year, now there are several indicator lights missing. The design if a sensitive digital backlogs panel placed right against where the hot water brews for a pot of coffee was a poor design. I assume they thought most people would be using coffee pods. Obviously, this machine is not for the non coffee pod peeps like myself if you want the item to function long term as designed. Again, great machine, but the price and reduced reliability of the machine is not justified.

Review from sharkninja.com
Helpful?6HLZR7Y3YG8X13952453829
reply from Ninja Kitchen

Hello Stacy, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Coffee System. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you. Kind regards,

Jun 9, 2022
Reviewer name: Annie78
4 out of 5 stars
4 out of 5 stars review

Works great! Just one huge downfall

So far it’s been working great and seems to heat up water much faster then the Keurig. I just didn’t research enough and now found out there are no reusable pods for this system which I used quite often with the Keurig. Any ideas if this will be something made in the future?

Review from sharkninja.com
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Aug 27, 2023
Reviewer name: Shells1
3 out of 5 stars
3 out of 5 stars review

Love Ninja just not this one

I bought a similar one about 2 years ago. I love Ninja products but this one I would not buy again. The pod holder has given us problems from the start and I stuck with it figuring it was user error. It sprays everywhere, cleaning it makes no difference. Yes I could use the big pot but that’s not really what I bought it for, but I do love the big pot for when we have company over. Now that it’s older the water reader is sometimes off. I love the concept and I’m glad to see they have changed the pod. I will stick with ninja just not a fan of this pod type.

Review from sharkninja.com
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Apr 1, 2022
Reviewer name: Ritaw
2 out of 5 stars
2 out of 5 stars review

Want to Love It

Started using it in Jan 2022. After a month of use, started getting grounds in carafe. Ugh! Love everything about this machine but can't get it to stop getting grounds in the carafe, and now it is doing it with the Kcups! Have cleaned it and just read through all of the reviews, trying to find a solution to no avail. The drip stop lever does not stop the dripping and the machine indicates it is done brewing when it clearly is not. I Love the options of this coffee maker, sleekness, etc. but is a big negative to always get grounds all over.

Review from sharkninja.com
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Aug 15, 2024
Reviewer name: gl230
5 out of 5 stars
5 out of 5 stars review

Great features

I bought this a month ago. Makes the finest coffee i have had from a home coffee maker. My wife loves that she can grab a cup of hot tea from the separate water system. If the tank gets low it will pause and tell you to add water then finish the cycle.

Review from sharkninja.com
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Feb 20, 2023
Reviewer name: Mags
2 out of 5 stars
2 out of 5 stars review

Add water

I bought this Ninja about 2 years ago and love it, however I'm getting an error "add water", there is water in the coffee. Any one else experience this and what did you do. After paying a lot of money I'm wondering if this coffee maker will ever work again.

Review from sharkninja.com
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Oct 24, 2021
Reviewer name: Karla916
1 out of 5 stars
1 out of 5 stars review

Lid doesn’t stay closed

We have had this for less than a week & the kids will not stay closed where the pod goes! We have to sit something heavy on top or it just keeps popping back open. It’s very frustrating. I have so many Ninja products & I was really hoping to use this over Keurig

Review from sharkninja.com
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reply from SharkNinja

We are sorry to hear of this experience. So that we may assist you as quickly as possible we ask that you please contact our Customer Care Team at 866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.

Aug 17, 2021
Reviewer name: Erica84
5 out of 5 stars
5 out of 5 stars review

Meets all our coffee needs!

[This review was collected as part of a promotion.] The Ninja DualBrew Pro Specialty Coffee System has been the perfect upgrade for the coffee needs in my household. We had been using a Keurig for the past few years and quickly began to realize extent of the wastefulness of the coffee pods, so we decided to look for alternative options. The Ninja DualBrew was the answer we were looking for. Not only does it have more versatility in the function and design (with options that include classic or rich brew, over ice, water only for tea or oatmeal for example), but the sleeker and more modern design also made it a welcomed addition to our kitchen. The ability to make single cups as well as an entire 12-cup carafe is helpful for when we have guests or when one cup of coffee simply isn’t going to cut it for the day. The frother feature is also an awesome added bonus that my husband particularly loves. The Ninja DualBrew is easy to use and operate, looks aesthetically pleasing in our contemporary styled kitchen, and makes outstanding coffee. Highly recommended!

Review from sharkninja.com
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Oct 28, 2023
Reviewer name: BR65
5 out of 5 stars
5 out of 5 stars review

Slim design, but packs a big punch with features!

I have been using my Dual Brew Pro for about a month and love it. I switched over from a Keurig Supreme, which I liked, but had continual issues with it overheating and tripping the thermostat and also not sensing low water. After many warranty replacements, I was done. The features that I like are the large water reservoir, the cup holder that easily flips down, or up and out of the way, thermo-extraction makes a good cup with the Kcups, low water warning that allows you to refill and continue the brew you were on, and the hot/boil water system. Hands down this machine blows the KSupreme brewer out of the water. I am hoping it has a longer durability than the KSupreme has. So far, so GOOD!

Review from sharkninja.com
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