Product is great. Works as advertised. The documentation, packaging, and apps required are terrible. I have downloaded two different apps. I downloaded the Bose app and it took forever to pair with the ear buds. When it does, I click on the earbud name and it directs me to download another app. I downloaded the other app and it takes another eternity to pair and often won't work at all. Really poor experience with the apps.

I bought these to replace my soundsport wireless, I like to alternate while listening to music from my Bose QuietComfort Ultra and my soundsport. But my soundsports only last 1-2 hours on a charge. So I purchased the Bose QuietComfort to replace the soundsport. The QuietComfort are great but not as good as the QuietComfort Ultra they are truly noise canceling. The QuietComfort I can hear some muffled noise in the background. Overall great product

I have been using the open earbuds for about a week and they are exactly what I've been looking for for many years! I can wear the earbuds while wearing a headband and winter hat and they don't jam into my ears. The way they are designed allows me to hear traffic and other background noise without compromising the sound of my music, podcast, etc. I've found that I have to turn the volume up higher than I normally would because of the background noise, but the sound quality is just as clear with high volume as low volume. Most importantly, I feel that my safety is not compromised as I can hear what's happening in my surroundings while exercising outside.

[This review was collected as part of a promotion.] Unfortunately, I had to return the earphones, as the Open-ear design is not conducive to varying ear dimensions, consequently not permitting a fit that allows the drivers to be directly adjacent to the ear canal, which causes low amplitude, even with volume at maximum, which then distorts negatively. But,I then bought the in ear Ultras, which were very good.

I don't usually do product reviews but this time I am making an exception — since I previously bout two other competing earbuds. My main concern: that I can safely walk about & around and not lose or have the buds drop out. Like on a plane. These are fabulous in that design. Equally important that the music quality and “loudness” are first class. From my perspective, these beat Apple's ver. 2 by some percentage points. Bottom line, after a lot of experimentation with different ear-pods over the last two years, these are clearly the winners!

Love these and ability to customize. Music is awesome. However I can only use one at a time, given that even on “aware” mode I feel somewhat isolated. My problem is that my iPhone does not work well with making or answering calls. Great for tunes those. The excellent sound I expect from Bose.

I like the sound quality and the way they fit my ears comfortably and don't fall out like my Apple AirPods do. I also like that they are not noise canceling as I use them when I am out walking and need to hear what is going on around me. What I don't like. I cannot use these to talk on the phone. The person I am speaking with cannot hear me well due to noise around me. Super annoying. Also-I seem to have issues with one earbud randomly going in and out. And occasionally I have issues having earbuds connect to my iPhone. I have to say that for the price and the Bose name, I am not super impressed

My husband bought these for me to replace my AirPods. You all have done spoiled me as I will never go back to buds shoved inside my head!! The sound quality is so much better! And I really like the spatial aspect of them. They last an amazing amount of time before recharge and I can get upwards of 2.5 days of use before the need to plug them in. We are working in getting him a pair as well.

The sound quality is great as a signature characteristic of Bose. The Bose Ultra Open Earbuds should have been made in a way that accommodates earlobe sizes. I have difficulty attaching the earbuds to my earlobes. it takes some doing to get the just right.

Not happy with it so far. Lots of static and break-ups while listening to music. Quite disappointing for ear buds at such a high price point. I am a fan of Bose… have different Bose headsets… so had expected exceptional quality out of the box. Not this time.