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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,424 ratings1,424 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (52)

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Showing 51-60 of 1,424 reviews
May 2, 2024
So sad Jeff
1 out of 5 stars review

Verified Purchase

Don't do it

The dryer door let's the lent collect around the seal instead of the lent trap. They brought me a replacement, and it does the same thing. They then sent out a repair man who was a joke. With out even really checking it out, he said it was a manufacturing defect . And I'm stuck with a defective product. Not pleased at all.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi, There. We're sorry to hear about the issue you're experiencing with your dryer door and the unsatisfactory service you received. Your feedback is important to us, and we understand your frustration. We'll ensure that your concerns are addressed appropriately, and we'll work to find a solution for you. Please reach out to our Social Media @LGUSSupport for personalized assistance. We look forward to assisting you! ^James.

Nov 15, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Awesomely built

[This review was collected as part of a promotion.] This is a great gas dryer. Couldn’t ask for anything more. Works great and does a great job keeping the close static free and smells good. The instructions manual is a little vague with some of the features. But over all I couldn’t recommend anything better for the price. Thanks LG

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi, there. Thanks for taking the time to share your experience. It’s great to hear how much you’re enjoying your LG Dryer (DLGX4001B) model. Its strong drying performance, reduced static, and fresh‑smelling results really make laundry day easier, and it’s wonderful that it’s meeting your expectations so well. We appreciate your note about the manual, too — feedback like yours helps us continue improving the experience. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Oct 19, 2023
David Nygaard
5 out of 5 stars review

Verified Purchase

Great upgrade over old LG dryer!

I purchased this dryer to replace our 17 year old LG dryer that was starting to wear out and not worth fixing. I love the new features and energy efficiency upgrade. It’s much quieter and great at removing all of the pet hair the washer missed. The steam feature is great for smoothing out the wrinkles on dress clothes before events.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 19, 2021
joe2222
5 out of 5 stars review

Verified Purchase

Wonderful!

[This review was collected as part of a promotion.] I bought my new 4000-series washer and dryer to replace a ten-year-old LG set I had (that are still working fine, by the way). But I sold that home and left the old set there and bought new ones for my new house. They're so fancy! I didn't think I'd use the ThinQ app but with the laundry upstairs, I can be anyplace and get a notification to my phone that the clothes are done. I haven't used the steam feature yet. I'm still learning what all the different cycles do, but it's a great set and I look forward to enjoying them for many, many years.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jul 6, 2023
MSciame
5 out of 5 stars review

Verified Purchase

Love this dryer!!

I bought this dryer and the matching LG WM4000HWA washer a couple of months ago and I've been very pleased with their performance. I upgraded from the previous LG models and find that this dryer dries clothes much faster and produces fewer wrinkles even if you forget to unload right away. For items that are very susceptible to wrinkles, I love the Steam Fresh function for touch ups. The clothes come out dry and smooth. The only problem I've had was snagging of small items in the vent openings around the lint trap. This didn't happen often but I called LG and they sent me a new lint trap that has resolved the issue thus far. Another nice feature is the LG app that sends a message to your phone when your clothes are done washing and drying. I'm very happy with both the washer and the dryer.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Apr 16, 2021
kww4u
5 out of 5 stars review

Verified Purchase

Perfect Highly Functional Dyer

[This review was collected as part of a promotion.] We have had our new dryer for appoxiamatly a month. We replaced a Maytag Dryer. Although, we purchased this as a pair with the washer and where not dissatisfied with our Maytag, I am quite please at the ease of use and the features of this product. The various programmed dry cycles allow clothes that I previously had to remove during drying to prevent shrinkage, can now be left and entire cycle. I am particularly fond of the steamed processing cycles. I never need to iron!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Mar 13, 2024
Juliet120
3 out of 5 stars review

Verified Purchase

Seems to work as expected.

Still new to us but we use it almost daily. As I wrote before, the Wi-Fi feature seems more gimmicky than practical. I am also finding it difficult to input changes that I want. Have to go back and study the manual. Not finding it terribly user friendly so far but that may be just me.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Digital Care Team

Hi there, we're glad to hear how much you love your LG appliance when it cooperates with you. We get it. Let's put our heads together and get you a resolution for this matter. Please reach out to us with the details serial/model and phone number so that we can look further into resolving this for you. In the meantime, take a look at the link to find some useful tips from the owner's manual http://spr.ly/6420kSfqK. ~Tanisha

Feb 9, 2021
Carstekj
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] We've had this dryer for about a month and have easily learned our way around the options, I was a bit intimidated at first. I'm a fan of the little song it plays when my load is done. All my laundry easily fits, including our king comforter. We can get our girls' cloths done in one load! I have noticed that when I set it to "normal" dry it does leave some items slightly damp. I know a lot of people prefer this, so items don't shrink, but I am used to drying my items all the way dry. When this happens I just do the timed dry at 20 minutes and it takes care of any damp items. I've also had the opportunity to use the steam function. I can say it definitely works as an assistant to getting wrinkles out! I had a badly wrinkled cardigan, I tossed it in the dryer on steam and I was impressed how it came out. You will need to let the steam function run its full course to see results. The unit is VERY quiet. I leave the laundry room door open and the sound doesn't interfere or overwhelm us, like our old dryer. I am really happy with this dryer and I look forward to trying out even more features!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
May 12, 2021
viccorbin
4 out of 5 stars review

Verified Purchase

Great Dryer

[This review was collected as part of a promotion.] this is a great Dryer, though I have only used it a few times I am liking it. I did find getting through the WiFi set up a bit grueling, now that I a on I love the convenience of phone notifications when the cycle is finished. There are a lot of features in the machine that does slow you down a bit in the beginning to learn them and I am almost there.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Aug 31, 2022
C Canning
5 out of 5 stars review

Verified Purchase

LG Washer & Dryer one of our best recent purchase!

[This review was collected as part of a promotion.] Our other non-LG washer & dryer finally wore out. We are very pleased with our new LG washer & dryer as the have more useful washing or drying options, take up less space and make very noise while in use!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973