Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,424 ratings1,424 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (52)

Member photos

Sort by |
Showing 41-50 of 1,424 reviews
Apr 3, 2024
Sonja128
2 out of 5 stars review

Verified Purchase

SLOW DRY

Takes ages to dry properly. Msged LG when I purchased it but they never really addressed anything. Finally LG sent someone to look at it and discovered an electrical issue. I had an electrician look at it but it still has the same problem. Seems like LG is just not taking responsibility for a faulty machine.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Digital Care Team

Hey Sonja! This isn't the experience we strive to provide, and we would like to take another look at your account to ensure it's being handled with care. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this. ^Gaby

Apr 20, 2021
Wayne H
5 out of 5 stars review

Verified Purchase

Nice dryer

[This review was collected as part of a promotion.] I replaced an eighteen year old dryer with this new and updated machine and couldn't be happier. It dries the clothes in a timely manner and the steam fresh option is great when you leave the clothes in there for an extended period of time. Numerous options are available to choose from.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 1, 2022
Matt3218
5 out of 5 stars review

Verified Purchase

Game Changer

[This review was collected as part of a promotion.] I have to say I was skeptical about the WiFi integration but the smart phone alerts prompt you when your cycle is complete and really keeps you moving along. This feature has really improved our throughput and we are doing a much better job keeping up with laundry!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Feb 2, 2022
Id4forr
5 out of 5 stars review

Verified Purchase

Super Dryer/Steamer

[This review was collected as part of a promotion.] I love this dryer. So smart, does not waste energy. Its knows when clothes are dry and stops even though may say loneger. The steam function has come in handy to freshen a shirt before a meeting and remove wrinkles.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 17, 2021
Tampa Mark
5 out of 5 stars review

Verified Purchase

LG Lives up to the hype

[This review was collected as part of a promotion.] Consumer Reports listed this LG pair a Best Buy… so we bought both… LG Washer M/N: WM4000HWA LG Dryer M/N: DLEX4000W Easily the best washer and dryer we have ever bought… very happy with our purchase…

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Sep 5, 2021
Noonys96
5 out of 5 stars review

Verified Purchase

Better than our old dryer

[This review was collected as part of a promotion.] Have had this for about a month. I love the steam feature it keeps stuff from getting wrinkled before it goes in the dryer. I also like that it talks to my cell phone and lets me know when it is done so I can go and move it to the dryer.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Sep 12, 2022
DGoode
4 out of 5 stars review

Verified Purchase

Clothing Dryer

Nice matching piece to my washer. Does just about everything you'd expect a dryer to do and overall I'm satisfied. The only reason I took off a star is because there are a lot of extra features that can only be unlocked by connecting the machine to the LG app. I'm fine with that, however after spending some time trying to connect it, I gave up. I will try calling to see if a tech can help but it shouldn't be this difficult. This isn't my first "smart" object I've connected in my house so I can't say it's the users fault.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
May 23, 2023
Chris1209
5 out of 5 stars review

Verified Purchase

I love things that just work

I was ready to like this model based on the glowing Consumer Reports reviews. What really stuck with me over the past 3 weeks is how it just disappears. It's quiet and just works. I love the notification on my phone. The old 50-year-old dryer this one replaces sounded like a ready mix concrete truck full of bowling balls. Now I forget it's running.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Sep 13, 2022
Seaglassgirl
5 out of 5 stars review

Verified Purchase

Great washer machine

[This review was collected as part of a promotion.] I’m happy I choose this washer machine. Due to Covid delays ugh I didn’t have many to choose from so this one was one of the ones I looked at. I’m very happy with my choose and the settings are awesome and great. There are so many different settings to specialize for your needs and my kids even do laundry that is a plus. AND as a single Mom each load is done swiftly and fast thst has blown my mind

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Apr 22, 2023
Jmajane
1 out of 5 stars review

Verified Purchase

Improper installation

[This review was collected as part of a promotion.] I brought this dryer a month ago (Feb 24) being excited to have a new dryer (not 20+ years old) with so many new features. With a new dryer comes new sounds/smells. Well on May 8th the dryer blew up due to improper installation. Currently I have been without a replacement or a date to when I will receive a replacement. This has given me a very poor experience as I haven’t been able to test all the new features this dryer offers. This cause my entire house to lose power by tripping the main 200amp breaker and almost setting the wall on fire. If it can’t be installed correctly can’t say I recommend the product.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Social Media

Thank you for taking the time to communicate with us about your experience with your LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteamâ„¢ and Built-In Intelligence, model DLEX4000B. We hope that everyone is okay. We're sorry to hear this happened and we would love to prioritize you. We would like to take the initiative and look further into this. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport, including #VOC, your contact information, and your product's model number, or you can reach us at our customer service line at (800) 243-0000 and see what we can do to assist you. Thanks. ^Danee