Hello! We’re so glad to hear you’ve come back to LG stackable washers and dryers after 13 years — that kind of long‑term trust means a lot. It’s great knowing your first pair served you well for over a decade, and we’re happy you found the right time to upgrade. The new units paired with pedestals sound like a perfect fit for you, especially at age 76. Not having to bend over as much makes everyday laundry so much easier, and we’re glad the setup is helping you stay comfortable while still getting the performance you expect! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi! We’re thrilled to hear your LG Dryer is delivering exactly what you were hoping for. High performance, low noise, and a large capacity — that’s the kind of combination we love seeing make a real difference in your home. And knowing the cycle options meet all your needs just puts it over the top. We appreciate the strong recommendation! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi! We’re glad to hear your LG Washer and dryer have been a great addition to your home and that the performance is meeting your expectations. It’s wonderful knowing the dryer is working well overall, and we appreciate you sharing your experience with the light clicking sound after the expert visit. Your feedback gives helpful insight into how the setup fits into your space, and we’re happy to hear everything is running smoothly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Wow! Thank you so much for taking the time to leave us a 5-star review! It's our pleasure to provide the best possible products to our customers, and we're glad this commitment was reflected in your experience using the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model DLEX4000B. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We'll make sure the entire team receives your feedback. They'll be thrilled to hear your kind words. Thanks for choosing LG. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

Hello, Evalyn. We appreciate you sharing your experience with your LG DLGX4001W Dryer. We recognize your experience with garment damage occurring when the filter frame does not seat flush into the housing slot. To address this issue, ensure the lint trap cavity is completely cleared of lingering debris using a vacuum attachment, as packed lint inside the lower housing can prevent proper insertion, and verify the filter casing itself is not bent or warped. For visual guidance on maintaining and clearing the filter housing, please visit https://www.youtube.com/shorts/xtZYF8Bz2Hw. We want to help ensure your laundry setup operates smoothly and safely for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Thank you for your review. We’re disappointed to hear that you experienced a delay or damage to your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition. We are investigating what went wrong with our delivery partner, and we are taking steps to prevent this from happening again.We value your satisfaction. We’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha