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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,424 ratings1,424 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (52)

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Showing 21-30 of 1,424 reviews
Apr 22, 2023
LindaA75
5 out of 5 stars review

Verified Purchase

Amazing dryer

I bought this dryer about a month ago when my old one died. I was so excited about all the features it had. However, after it was delivered and I tried to use it I was very upset. I could not get it to make any changes to the cycles I wanted to use. It turns out the machine was too smart for me. However after a lesson from the techs I now love it. It seems one step I missed was to chose the cycle I needed to turn the know a little to the left. That allows me to use the cycle the way I chose to. Thanks LG

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Social Media

Wow! Thank you so much for taking the time to leave us a 5-star review! It's our pleasure to provide the best possible products to our customers, and we're glad this commitment was reflected in your experience using the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteamâ„¢ and Built-In Intelligence, model DLEX4000B. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We'll make sure the entire team receives your feedback. They'll be thrilled to hear your kind words. Thanks for choosing LG. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

May 26, 2021
A Murphy
5 out of 5 stars review

Verified Purchase

Great size, quality for the money

[This review was collected as part of a promotion.] We have this dryer (and washer) in two houses. It has been very reliable, and good quality for the cost. Also, we needed this depth as our space was not deep. But we wanted a full size washer. This fit the bill great.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 1, 2022
AlanF
5 out of 5 stars review

Verified Purchase

Gets the job done

[This review was collected as part of a promotion.] We love our new dryer. Moved into a new home and got a new washer and dryer. They have both worked well. We have t gotten around to learning all of the features, but we love what it does. Senses the size of the load and drys well. Very pleased.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Apr 14, 2021
Nannette
4 out of 5 stars review

Verified Purchase

Nice features and quiet

[This review was collected as part of a promotion.] I have been looking for a dryer with a steam option to help me save time with ironing. While this does a very nice job at removing most wrinkles, there's still a few. But it is a timesaver. The dryer itself run smooth, i.e. no vibrations like some other models do and is quiet. Holds a lot of clothes and dries them quickly and efficiently. It's a nice looking dyer too. Still learning all the features this on has to offer, but so far I am enjoying it.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
May 3, 2022
GatoLoco
5 out of 5 stars review

Verified Purchase

Great Purchase

[This review was collected as part of a promotion.] I've had the dryer for over a month now, and I love it! It was a great purchase. I also bought the matching washing machine. The steam function is really nice, too. In 10 minutes you can have soft and toasty pjs to wear on a cold night!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Mar 5, 2021
estilton
5 out of 5 stars review

Verified Purchase

Lots of great features

[This review was collected as part of a promotion.] This dryer has more features than any I've owned before. I don't know which one I love the most, but I'll name a few of my top favorites. First off it is much quieter than my older dryer so I don't have to worry about use when company is over. Second it does an excellent job of drying clothes using the sensor technology so I don't have to try to guess anymore which dryer length to use. And it will even tell you when it's done when you connect with the compatible app. What a blessing when you have a busy day and forget about the laundry. I also like that it has the ability to tell you when the vent and duct need to be cleaned for maximum efficiency. It holds a good amount of laundry so it's important to me that I keep up on stuff like that to save money by not having to use it for a longer period of time to dry clothes.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Aug 20, 2022
Quento1950
5 out of 5 stars review

Verified Purchase

Great dryer and good price

[This review was collected as part of a promotion.] Had last LG dryer 16years and still have it as a backup in garage. New unit is as nice as old model with modern day features and styling. Runs quietly and drys clothes fast with very little wrinkling. Steam feature is fantastic for removing closet wrinkles and freshening up clothes. Expect years of great service from this machine!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Sep 13, 2022
JLA2
4 out of 5 stars review

Verified Purchase

Very Quiet

[This review was collected as part of a promotion.] I really like the Thinq feature where it sends a notification when the cycle is completed! It makes it easy to remember when you're running around the house doing other chores. Will need to purchase riser though so that it's easier to load since I'm just not use to a low profile like this. Enjoying it!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Aug 20, 2023
LT delivery
1 out of 5 stars review

Verified Purchase

Delivery issues

[This review was collected as part of a promotion.] We originally ordered this item on July 26, 2023. After having received a multitude of damaged pieces, we finally returned all of our order. This included a washer, dryer and two pedestals. We had a dented washer and five pedestals. We are not happy, but we just placed a new order today for the same items, but in graphite black instead of the white that we originally ordered.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from Customer Care

Thank you for your review. We’re disappointed to hear that you experienced a delay or damage to your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition. We are investigating what went wrong with our delivery partner, and we are taking steps to prevent this from happening again.We value your satisfaction. We’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha

Oct 29, 2022
JCornford
5 out of 5 stars review

Verified Purchase

It dries, it’s quick & it tells you when it’s done

I’m not sure what more you can ask for from a dryer, it’s quick, efficient and the app notifies you when the dry cycle is done. The fact that I can stack it on my washer and it looks sleek are a bonus. The only downside is the fresh looks will make me want to update the laundry room!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973