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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,436 ratings1,436 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (59)

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Showing 11-20 of 1,436 reviews
Mar 2, 2026
Reviewer name: Avala
1 out of 5 stars
1 out of 5 stars review

LG Dryer Filter Tore After Just a Couple of Uses

I’m disappointed with the quality of the LG dryer filter. After only a few uses, the filter has already torn. For a product from such a reputable brand, I expected better durability. It’s frustrating to deal with this issue so soon, and I hope LG will take this into account to improve the quality of their components in the future

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG

Hello, Suma. Thank you for sharing your experience with your LG Dryer. A filter tearing after only a few uses isn’t what you should expect, and your feedback on durability is truly helpful for understanding how the component performed in real use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the filter issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on dryer parts and maintenance: https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 & https://www.lg.com/us/appliances-accessories/lg-adq56656401-dryer-lint-filter ^James

Jan 25, 2026
Reviewer name: veryverydissatisfied
1 out of 5 stars
1 out of 5 stars review

Controls are very poorly designed

I hate this dryer. The default cycle is "Normal" which gives you the highest temp setting, "hot", for 41 minutes. You CANNOT CHANGE THE DEFAULT CYCLE. Since I rarely dry on hot, I have to change the clunky cycle changer dial to another setting that is also full of defaults of time and temperature. If you happen to want to change the default of the time or temp of another cycle, you have to press the button on the bottom of the panel for "Timed". Only a few icons light up on the panel - most of them don't, so they are hard to see in my laundry room. There is no cycle called "Timed Cycle" which would have been useful. I've had this dryer for a year, so I can't get rid of it for several more years and that makes me mad and sad. Whoever designed this crappy dryer must have never done laundry.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG

Hi. Thank you for sharing your experience with your LG Dryer. The way you described the cycle setup, the default settings, and how the controls function in your laundry space gives a very clear picture of what you’re working with day‑to‑day. Your feedback about the dial behavior, temperature presets, and panel visibility is helpful for us to understand how the design is affecting your use of the dryer. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cycle‑selection and control‑panel issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on dryer cycles and feature operation: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 ^James

Sep 18, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Value for money!

Huge drum! Silent and love the sensing feature. I can highly recommend.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Mar 22, 2026
Reviewer name: Quinones
5 out of 5 stars
5 out of 5 stars review

I love it

The dryer work very well. I love how quiet it is, I can barely hear it when it’s running! The AI dry mode works really well and it doesn’t use a lot of electricity.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG

Hi! We appreciate your awesome feedback on your LG Dryer—it’s great to hear how well it’s performing for you. A quiet cycle, efficient AI Dry mode, and low energy use make this LG unit a real everyday win, and we’re glad it’s delivering exactly what you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 19, 2023
Reviewer name: David Nygaard
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great upgrade over old LG dryer!

I purchased this dryer to replace our 17 year old LG dryer that was starting to wear out and not worth fixing. I love the new features and energy efficiency upgrade. It’s much quieter and great at removing all of the pet hair the washer missed. The steam feature is great for smoothing out the wrinkles on dress clothes before events.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jun 1, 2021
Reviewer name: Jared Hen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely love this dryer!

[This review was collected as part of a promotion.] I love the features and the look of this dryer. I love that it connects to my phone and lets me know when the load is done. I also love the Wrinkle Care option which keeps it moving every few minutes after the load is dried so that nothing gets wrinkled. I have noticed that sometimes the Normal dry mode doesn't get all of the clothes as dry as I like them. So I use the Heavy Duty dry more often than the Normal. It gets the job done nicely. I love the song at the end of the cycle. It gets stuck in your head all day. LOL!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Nov 8, 2023
Reviewer name: Gorat
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very good dryer, not perfect.

[This review was collected as part of a promotion.] We've had this dryer for about a month. It does a pretty good job, but based on how new the dryer is we'd expect the sensor function to work a little better. I'll start out by writing that most of the 'fancy' functions on this machine are sensor functions, i.e. they sense the dryness of the clothing. We have not done anything sophisticated, but have noticed that for every load done on the dryer setting, there are three or four pieces of clothing that come out damp. We've resorted to just using the time dry feature, adjusting the temp based on the materials, with great success. Additionally, the Wifi will not connect to my LG app at all. We purchased new washing machine (WM4000HWA) at the same time which we love and does all functions wonderfully.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
May 17, 2021
Reviewer name: asunrise365
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great dryer - Consumer Reports pick!

[This review was collected as part of a promotion.] I've had my new washer for a couple of months now and it is fantastic! I consulted Consumer Reports when I was shopping for a new washer and dryer, and LG dominates the top of the ratings, so I felt very confident in my purchase. I appreciate the feature that uses wifi to pair the dryer settings with the washer, so all you have to do is turn on the dryer, load the laundry, and push start! I also like the large capacity size, the suite of features, including the steam features, the drum light, and the ability to stack on top of the washer. The ThinQ app is also very useful because it sends you alerts when the cycle is finished, and gives you reminders on when to run the tub clean cycle in the washer and if your vents need cleaning for the dryer. Highly recommended!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jan 4, 2024
Reviewer name: Front End Washing Machine
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Smelly

[This review was collected as part of a promotion.] I bought this in November of 2023 and had to wait over a month for it to arrive. It was damaged during installation. Had to wait over a week to get it replaced. This one smells horrible, as did the other one. Why does it stink? I have had two other front end loaders, both Samsungs, and they did not have this stench.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG Digital Care Team

Hi there. We understand how much odor negatively impacts your satisfaction with your dryer and would like to take this opportunity to have a closer look into your experience. Please note that heat generated by the initial use of the dryer may produce a particular odor during drying. This smell is similar to the smell of the seats and interior of a brand-new car. Moreover, it will naturally dissipate after repeated uses and usually disappears after one month of use but can last up to three months, depending on the number of uses. So that we can address any concerns you may have about this, please reach out to us on social media at the handle @LGUSSupport. Kindly include your phone number and dryer model & serial numbers. It'd be our pleasure to help! ^Chris

Apr 4, 2021
Reviewer name: Jiffry
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too sensitive and shuts off

[This review was collected as part of a promotion.] Bought this dryer for all the frills it has but also expecting it to do its basic function of drying. The dryer stops half way through any cycle giving a dirty lint filter error. I have cleaned the whole exhaust line and no issues with dust or lint there. I have to trick the programs and dry for a long time to get it to dry properly each time. So much for technology. I will be returning this soon.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LGE Social Media

We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Dryers, please visit https://www.lg.com/us/dryers. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane