We are truly sorry to hear about your experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 5 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats Team

We truly appreciate your feedback as well as your support for our Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us, as we're here to help. - The Tidy Cats Team

Thank you so much for sharing this with us. Please know that your feedback is really appreciated. If you have further questions, please contact us by following this link: https://www.purina.com/contact-us/. - The Tidy Cats Team