Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

Thank you for sharing this with us. We're sorry to hear your ordering experience. We recommend contacting Walmart's support team directly, as they are the most qualified to help you. We hope everything is resolve quickly. If you have any further questions, we welcome you to contact us by clicking this link: www.purina.com/contact-us. - The Tidy Cats Team

Thank you for sharing your feedback about our 40lb packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry to hear that our current packaging has disappointed you. We genuinely value your input and want to understand your experience better. Please reach out to our team directly at 800-835-6369, Monday to Saturday from 8am - 5pm CST. If you prefer email, you can also contact us through our website at www.purina.com/contact-us. We appreciate your thoughts and look forward to hearing from you soon. - The Tidy Cats Team

Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team

Thank you for sharing this with us and giving it a try. We're sorry to learn of this unsatisfactory experience with Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, and we want to assure you that this is certainly not typical of our litter. To learn more about your experience with our products and how we can best assist you, we invite you to please reach out to our team directly at 800-835-6369. We're available Monday – Saturday from 8 a.m. to 5 p.m. CST. If you prefer to communicate through email, you're also welcome to contact us through our website at www.purina.com/contact-us. We look forward to hearing from you soon. - The Tidy Cats Team