Thank you for taking the time to share this with us and giving our litter a try. It's great to hear that Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, is working well for you and your cat. We truly appreciate you giving it a try and sharing your honest feedback. As cat lovers and cat parents ourselves, we can assure you that the quality and safety of our products are our top priorities. If you have questions about our litter or if we can help further, please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team

We’re truly sorry to hear that your experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent did not meet your expectations. It's concerning to learn that the product did not clump properly. Please know that this is not typical of our quality standards, and we sincerely apologize for the inconvenience it has caused. We would appreciate the opportunity to learn more about your experience so we can address the issue appropriately. Please contact us at 1-800-835-6369. Our team is available Monday through Saturday, from 8 a.m. to 5 p.m. CT, and we look forward to assisting you further. - The Tidy Cats Team