Thanks for the feedback as well as your support for our litter. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Tidy Cats Team

Thank you for bringing this to our attention. We're very sorry to hear about your and your cat's experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. As pet lovers and pet owners ourselves, we can assure you that the quality and safety of our products are our top priorities. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday at 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

Thank you for sharing this with us. We're sorry to hear your experience with Purina Tidy Cats Multi-Cat Clumping Litter Clear Springs Scent. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We’d like to gather some additional information to better understand your concern and offer our help. Please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST), and we look forward to speaking with you soon. - The Tidy Cats Team

Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team