Thank you for sharing this with us. We're happy to hear that Tidy Cats Multi-Cat Clumping Litter, with Clear Springs Scent, worked well and is suitable for your household. We appreciate your positive feedback and for choosing our product. - The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you for sharing this with us. We're sorry to hear that Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent doesn't clump. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We’d like to gather some additional information to better understand your concern and offer our help. Please call us at 1-800-835-6369. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Tidy Cats Team

Thank you for sharing this with us. We're glad you gave it a try, and we appreciate your honest feedback. We're so sorry to hear about your experience with Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. The situation you described is unusual and certainly not typical of our litter. The quality of our products and the satisfaction of our consumers and their pets is our number one priority, and we take this type of complaint seriously. We'd like to learn more about your experience and how we can best assist. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team