Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team

Thank you for sharing your thoughts with us. We're sorry to learn that Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent didn't perform as expected. We want to learn more about your experience and offer our help. Please get in contact with us by following this link: https://www.purina.com/contact-us. -The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you so much for sharing this with us. Please know that your feedback is really appreciated. If you have further questions, please contact us by following this link: https://www.purina.com/contact-us/. - The Tidy Cats Team

Thank you so much for sharing this with us. Please know that your feedback is really appreciated. If you have further questions, please contact us by following this link: https://www.purina.com/contact-us/. - The Tidy Cats Team