We're truly sorry to hear about your experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This isn’t what we typically hear, and we understand how frustrating it must be. As fellow pet lovers, we take the quality and safety of our products very seriously. We’d appreciate the opportunity to learn more and assist you further. Please give us a call at 1-800-835-6369 when it’s convenient for you. Our team is available Monday through Saturday, from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team