Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 5 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats Team

Thank you for sharing this with us. We're sorry to hear your ordering experience. We recommend contacting Walmart's support team directly, as they are the most qualified to help you. We hope everything is resolve quickly. If you have any further questions, we welcome you to contact us by clicking this link: www.purina.com/contact-us. - The Tidy Cats Team

Thank you for sharing your feedback about our 40lb packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry to hear that our current packaging has disappointed you. We genuinely value your input and want to understand your experience better. Please reach out to our team directly at 1-800-835-6369, Monday to Saturday from 8am - 5pm CST. If you prefer email, you can also contact us through our website at www.purina.com/contact-us. We appreciate your thoughts and look forward to hearing from you soon. - The Tidy Cats Team

Thank you for sharing this with us. We're sorry to hear your experience with Purina Tidy Cats Multi-Cat Clumping Litter Clear Springs Scent. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We’d like to gather some additional information to better understand your concern and offer our help. Please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST), and we look forward to speaking with you soon. - The Tidy Cats Team

Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

Thanks for sharing your feedback about our 40lb packages of Purina Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. As part of our commitment to making 100% of our packaging reusable or recyclable, we have moved away from two plastic jugs for this particular Club size and shifted to a single cardboard package. We’re so sorry for any disappointment this change has caused, and we truly appreciate learning of your preferences, as we strive to make our packaging as user-friendly as possible. We’re constantly looking to improve upon our designs, so we’ll be sure to pass your feedback along to our Tidy Cats packaging team, and we hope you’ll remain a loyal consumer while we continue to work on optimizing our various packaging styles. If we can offer additional assistance, please know you’re welcome to reach out to our team directly at 800-835-6369, Monday – Saturday from 8am – 5pm CST. If you prefer to communicate through email, you’re also welcome to message us through our website at www.purina.com/contact-us. Thank you again for stopping by and for choosing Tidy Cats. - The Tidy Cats Team