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Customer reviews for Prism Frame Rectangular Above Ground Pool Set, L 16' x W 8' x H 42" for
Prism Frame Rectangular Above Ground Pool Set, L 16' x W 8' x H 42"
4.3 out of 5 stars
stars
120 ratings78 reviews
  1. 5 stars70% (84)
  2. 4 stars13% (16)
  3. 3 stars5% (6)
  4. 2 stars4% (5)
  5. 1 star8% (9)

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Showing 21-30 of 78 reviews
Jun 25, 2025
Reviewer name: BS1959
5 out of 5 stars
5 out of 5 stars review

Excellent

I bought it, and the setup was easy. It seems to be of good quality. I have a smaller backyard, and it works great. I covered it with a 10x20 portable carport to keep the Texas heat off and help the water stay cooler.

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thank you for taking the time to share your review! We appreciate your feedback and are glad to hear you’re enjoying your pool.

May 31, 2023
Reviewer name: Eb68
1 out of 5 stars
1 out of 5 stars review

Leaked right off the bat

Had a whole in the liner, paid full price, didn't get very far filling the pool, before we found a leak. Sadly had to fix it, with it filled half way. Not fun... find another pool.

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thank you for your review. We appreciate your feedback and apologize for the disappointing experience you encountered with your pool. Please contact our service center at 310-549-8235 for further assistance.

May 28, 2024
Reviewer name: Disappointed
2 out of 5 stars
2 out of 5 stars review

Frame rusted through in one year

Pool was great for one year. Bought it 2023 end of April. I just noticed that one of the rails on a corner has rusted through along about a 6 inch lenght. Will have to take it down. Very dissatisfied.

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

We're sorry to hear about the rusting issue with your Prism Frame Pool. This isn't the experience we aim for. Please reach out to us via chat at intexcorp.com or by calling 310-549-8235. We're committed to resolving this for you promptly. Thank you for bringing this to our attention.

Aug 25, 2025
Reviewer name: Peter
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

The product was damaged upon receiving. The product is heavy and packaged so poorly. I dont know if it was shipped out this way our if FedEx dragged this box over concrete but the entire bottom of the box was ripped and retaped. Upon opening the poor excuse for a rubber protective covering was ripped and the pool liner was punctured in multiple areas. I product this heavy with a delicate piece should be packaged and shipped with more care

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Hi Peter, we’re very sorry to hear about the condition your pool arrived in. We understand how disappointing this must be. For further assistance with your order, please contact the retailer directly.

Jul 25, 2025
Reviewer name: Tania
5 out of 5 stars
5 out of 5 stars review

Great pool

We recently set up this pool, and overall, we’re really happy with it! It took me and my husband about 3 hours to put it together, and I’d say the process was pretty straightforward. Once assembled, we used well water to fill it, which took about 8 hours — but it was worth the wait! The size is perfect for our family. It’s big enough for our 9-year-old to actually swim and have fun. So far, I really don’t have anything negative to say about the pool itself — it’s been a great addition to our backyard. One piece of advice: don’t try to handle all the pool chemicals on your own, especially if you're using well water like we did. Go to a professional pool store. They can test your water and recommend exactly what you need to keep it clean and safe. That made a huge difference for us! Highly recommend this pool

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thanks for sharing, Tania! We’re so glad your pool setup went smoothly and that it’s the perfect size for your family. Great tip about using a pool store for water care—here’s to many fun and safe swims ahead!

Jun 23, 2024
Reviewer name: Roy Chirigotis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Totally worth it

Easy to assemble

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thank you, Roy! We're thrilled to hear that assembling your Prism Frame pool was easy and worthwhile. Enjoy making countless memories in your new pool!

Jul 8, 2024
Reviewer name: Linda B
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

damaged liner

Easy set up, but liner came damaged

Helpful?7LGWUNVQPO4L13947561886
Jun 22, 2024
Reviewer name: Rachel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

We just love this pool. The kids are in love with it snd it isnt bad for us adult's either

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thank you, Rachel! We're thrilled to hear that you and your family are enjoying your Prism Frame pool. Here's to many more fun-filled days in the water!

Aug 1, 2024
Reviewer name: Carrie T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Would recommend

Relatively easy to set up and good quality. Have at least two people to set up.

Helpful?7LGWUNVQPO4L13947561886
Jun 26, 2024
Reviewer name: Rose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well worth the money

We love the pool. It is the perfect size for swimming.

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thank you, Rose! We're thrilled to hear that you love your Prism Frame pool. It's great to know that it's perfect for swimming and worth every penny. Enjoy your time in the pool!